Herb Chambers Ford of Westborough - Service Center

Dealership Service Experience My most recent experience at the dealership was with Frank of the service department. He is very courteous and friendly. He was able to get my car s My most recent experience at the dealership was with Frank of the service department. He is very courteous and friendly. He was able to get my car serviced in a very timely manner. I also needed to speak with the General Manger (Miguel Silva) regarding a pending issue which was started by an employee who is not longer at the dealership. Miguel wasted no time in resolving the issue we spoke about. He got right back to me by phone to give me an update. Issue was resolved! More

excellent sevice experience Wendy was excellent to work with . she is very knowledgable on all questions I had, she is very professional and easy to work with. she constantly kep Wendy was excellent to work with . she is very knowledgable on all questions I had, she is very professional and easy to work with. she constantly kept me updated on my service progress and results. I enjoyed working with her on my service appointment for my Ford Fusion hybrid. As always Paul Scannel is the best to work with . my service appointment was excellent all around More

It was was professional & on timely done The service was great and it was done professionally & in time the it was told it would had bee!! I was happy with work done,,😊 The service was great and it was done professionally & in time the it was told it would had bee!! I was happy with work done,,😊 More

GREAT SERVICE ! I called on a Saturday am for an oil change & got an appointment that afternoon. They assessed everything & came to speak w/me to let me know what th I called on a Saturday am for an oil change & got an appointment that afternoon. They assessed everything & came to speak w/me to let me know what the car needed. Just shy of 1 hour, my car was completed. More

Listen to questions and did work quickly and hassle free. Great people. Checked everything. Appointment was made when I wanted. Staff greeted me with courtesy Great people. Checked everything. Appointment was made when I wanted. Staff greeted me with courtesy More

Great Service Experience! Have been working with the service center at Herb Chambers Ford of Westborough for the past 2 years. They have been professional and thorough with all Have been working with the service center at Herb Chambers Ford of Westborough for the past 2 years. They have been professional and thorough with all the work they do. I am very pleased with the ability to schedule appointments, quality of repairs, and the overall value I receive. Am looking forward to working with them in the future! Mike and Gab have been super! More

Another very good experience Although my vehicle was only in for the works, the job was performed satisfactorily. The 2 service advisers were very helpful although they have only Although my vehicle was only in for the works, the job was performed satisfactorily. The 2 service advisers were very helpful although they have only been at Herb Chambers for a few months. My only on-going concern is that every time I go to the Service Department there are new people. Why is the turnover so high? It would be nice to deal with the same advisers time and time again as I did at Glick Nissan. More

Wendy was very nice and helpful the service I requested was performed perfectly with no upselling Wendy was very helpful and pleasant i wouls recommend your service cventer t the service I requested was performed perfectly with no upselling Wendy was very helpful and pleasant i wouls recommend your service cventer to others. Very good visit More

brought my Fusion Hybrid in for the "works service" appointm Had all service work performed on my Hybrid.. actual it was the "works " package. Excellent getting appointment scheduled, as always very professiona Had all service work performed on my Hybrid.. actual it was the "works " package. Excellent getting appointment scheduled, as always very professional service reps to work with . they are very helpful and answer all my questions. Service techs do outstanding work !! very pleased again with my visit.. thank you More

F350 fuel leak fix Great turn around time to fix truck. Very happy with the availability of appointments. They are nor the closest to me but for the second time I bring Great turn around time to fix truck. Very happy with the availability of appointments. They are nor the closest to me but for the second time I bring truck there because their appointments are much sooner than the other dealership More