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Herb Chambers Honda
Boston, MA
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,626 reviews
February 03, 2025
I had an excellent experience at Herb Chambers. Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service experience, she's great with people and I could tell she's a people person and she finds pleasure in helping her customers and going extra miles to help customers at Herb Chambers. I was very pleased and satisfied with all the service I received from Herb Chambers and especially with keeping updated. More
by oneidaperez2003
Employees Worked With
February 02, 2025
The service was professional. It was on time and they accommodated me. The maintenance brought everything up to date. The charge for the parts was reasonable. Everyone was m It was on time and they accommodated me. The maintenance brought everything up to date. The charge for the parts was reasonable. Everyone was most courteous. And I am grateful. More
by jbjbolduc
February 02, 2025
It was a pleasure working with Jean Emile he was knowledgeable, polite and very helpful knowledgeable, polite and very helpful More
by Josachuk
January 31, 2025
Always professional and accommodating. Since I purchased the vehicle I always bring it to Honda for service. My next purchase will be with you! Since I purchased the vehicle I always bring it to Honda for service. My next purchase will be with you! More
by Debra
Employees Worked With
Other Employees :
I usually deal with Robert but this time it was Nelson. Experience was still good. Thanks
January 30, 2025
Sean is always great! The 30,000 miles service was very fast and only took two hours! The 30,000 miles service was very fast and only took two hours! More
by Cognac
Employees Worked With
January 29, 2025
I had a great experience at Herb Chambers Boston, thanks to Sean Desilva. He was incredibly helpful and made everything smooth. Also, there was a guy at the entrance, I didn’t catch his name, he was very fr to Sean Desilva. He was incredibly helpful and made everything smooth. Also, there was a guy at the entrance, I didn’t catch his name, he was very friendly and eager to help as soon as I arrived. Great service all around! I highly recommend this dealer. The service was excellent, and I really appreciate their help! More
by Yarui
Employees Worked With
Sean Desilva
January 29, 2025
We've worked with Sean at Honda Boston multiple times, and its always a pleasant experience. He is professional, thorough, and takes the time to explain everything clearly. The service team's turnaround t and its always a pleasant experience. He is professional, thorough, and takes the time to explain everything clearly. The service team's turnaround time is quick without compromising quality. Sean ensures that every detail is addressed, making the entire process smooth and hassle-free. Highly recommend his expertise and customer-focused approach! More
by VNguyen
Employees Worked With
Sean Desilva
January 28, 2025
Treated very well by whole staff, they were friendly attentive and customer oriented. Buy a car here and have it serviced here as well attentive and customer oriented. Buy a car here and have it serviced here as well More
by princemyshkin54
