Back

Herb Chambers Honda

Boston, MA

4.8
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,626 reviews

May 22, 2022

Robert made me aware of my warranty coverage. I went in thinking I was paying for a service that ended up being covered by warranty . Thank you Robert ! More

by Tamera Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Herb Chambers Honda responded

Thank you for your review, Tamera! We're so happy that Robert provided you with an excellent appointment! We appreciate your 5-stars and look forward to seeing you next time at Herb Chambers Honda In Boston!

May 18, 2022

Great communication from the service advisor (Sean D) Great timing when fixing vehicle. Good car service More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
May 19, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Jay! Sean & the team look forward to serving you again in the future! - Herb Chambers Honda In Boston

May 17, 2022

Re service/Robert D:. Worked hard to get me the best prices and solutions for problems with my car, very understanding and patient with me and very flexible. More

by friendishl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Herb Chambers Honda responded

Thank you for the glowing review! We're happy that Robert took excellent care of you! See you next time at Herb Chambers Honda In Boston!

May 15, 2022

So refreshing compared to the dealerships in the Springfield MA area: the minute you walk in the door, you feel like you are the prey. Chris was professional, personable, reasonable and accommodati More

by Doug C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez
May 17, 2022 -

Herb Chambers Honda responded

Hi Doug, thank you for taking the time to share your review of your time spent at our dealership! We're so happy that Chris and Jose provided you with a 5-star visit, and look forward to seeing you again at Herb Chambers Honda In Boston!

May 13, 2022

Very good job I was treated really good very professional I will be back for sure good job Frank More

by Barbosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tobert
May 13, 2022 -

Herb Chambers Honda responded

Thank you for your review! Frank and our team look forward to seeing you next time at Herb Chambers Honda In Boston!

May 12, 2022

Service was just as described as well as time frame. The staff was friendly and efficient. Pleased the they checked additional items although I was there for a recall service. More

by Mbenkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
May 13, 2022 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate the positive feedback about your visit and hope to see you again next time!

May 12, 2022

As always the service was excellent. Everything done as asked. I would have wished that they had added a bit of gas to my tank since I brought it in almost empty as required for the r More

by Fernb314
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
May 13, 2022 -

Herb Chambers Honda responded

Thank you for the review and feedback - we will make sure it gets passed along to the team. Please don't hesitate to reach out if we can be of service again in the future! Take care!

May 13, 2022 -

Fernb314 responded

Just one more thing I didn't realize until I saw my car. In the past, every service has been followed by a wash and a vacuum of the car. When did that stop??? I was shocked---no wash and no vacuum.

May 12, 2022

Service was great! The folks at Herb Chambers Honda not only tell you want parts of your car must be repair but also why they must be repaired. They also educate you on More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
May 13, 2022 -

Herb Chambers Honda responded

Hi Tommy, thank you for sharing your recommendation! We understand the importance of educating our customers about their vehicles and everything our team has worked on! We hope future customers see your awesome review! -Herb Chambers Honda In Boston

May 10, 2022

Sean at Herb Chambers is always very attentive and points out not only what service my car needs that day but also what’s coming up in the future More

by Kevgarity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 11, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Sean at Herb Chambers Honda In Boston! We appreciate your review, and look forward to seeing you next time!

May 10, 2022

Great customer service. They explain why certain services are needed for your car. Thank you, Honda! More

by letitia.bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 11, 2022 -

Herb Chambers Honda responded

It's our privilege to serve you! Thanks for trusting Herb Chambers Honda In Boston with your vehicle. We hope to see you again next time!

...
130
...