Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda
Boston, MA
2,669 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,669 reviews
August 25, 2021
Dealing with Brian and DeWayne was a pleasure. Straight talk, no pressure, helpful and friendly. A+ all the way. Made buying the car an enjoyable experience. talk, no pressure, helpful and friendly. A+ all the way. Made buying the car an enjoyable experience. More
by cpk
Employees Worked With
Holton, DeWayne, Brian McCaffrey
August 17, 2021
If you want to work with someone that has pride in their job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best d job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best decision for how much service is in your best interest. I have had cars serviced at various places for over 40 years and Sean is the best. More
by don neuwirth
August 12, 2021
Very professional, efficient experience. My car had multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties fro multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties from sourcing parts due to COVID delays to dealing with insurance. When needed, Susan (head of service department) called to communicate updates and ensure I knew where the repair stood. I would highly recommend their group to anyone in need of a car repair. More
by rphansen
Employees Worked With
August 06, 2021
Well staffed dealership with quick turnaround time from check in to finish. Overall very efficient place to do business. The ambience is is first class check in to finish. Overall very efficient place to do business. The ambience is is first class More
by The wheel
Employees Worked With
August 02, 2021
The employees and communication skills were very unhelpful and rude. They look like they don’t like there job. I’ll never come back again. Business was horrible. unhelpful and rude. They look like they don’t like there job. I’ll never come back again. Business was horrible. More
by Jsiravo
Employees Worked With
Dahl J
July 31, 2021
Excellent customer service. Didn’t have to wait long for my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. More
by Joe Ramsey
July 26, 2021
Service department is awful. Lack of follow up on service requests. I was forced to hunt down a service manager for an update on my car. They also misquote repair times. requests. I was forced to hunt down a service manager for an update on my car. They also misquote repair times. More
by Arnab.chaudhuri1
Employees Worked With
Nelson, Victor
July 21, 2021
I emailed to set up an appointment for my car. The check tire pressure gauge was on. Sean called me right away and said to come in on Tuesday after work. I arrived at 3 pm. The place was crazy busy. After a tire pressure gauge was on. Sean called me right away and said to come in on Tuesday after work. I arrived at 3 pm. The place was crazy busy. After a brief conversation he showed me how to recalibrate the meter. FIXED in 5 minutes. Sean is very professional and polite. He is a great asset to your company. Thanks! More
by jdonovan
Employees Worked With
Sean DeSilva
July 20, 2021
Sean was extremely professional and courteous. He explained everything clearly and concisely. He took time to listen and to explain. I will definitely be recommending Sean and Herb Chambers to friend explained everything clearly and concisely. He took time to listen and to explain. I will definitely be recommending Sean and Herb Chambers to friends/family. Excellent service!!! More
by Marciascardoni209
Employees Worked With
Sean, DeSilva
