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Herb Chambers Honda

Boston, MA

4.8
2,661 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,661 reviews

June 28, 2021

Robert D was very accommodating. He made me very comfortable while waiting for my service to get done. More

by Kiko
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers Honda responded

It means so much to hear Robert gave you such excellent care! Thank you for the awesome feedback and five stars! - Herb Chambers Honda In Boston

June 26, 2021

Robert Hall is very attentive to your time and car needs. Excellent attention to detail and great customer service with a smile! More

by stevenburns22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Herb Chambers Honda responded

We're so glad to hear it, Steven! Robert and our team are so glad you had a five-star experience, and we'll see you next time! - Herb Chambers Honda In Boston

June 26, 2021

The location of Herb Chambers Honda - Boston is very inconvenient for me since they moved from Commonwealth Ave., Allston to Morrisey Blvd, but more concerning is the lack of space, both outside space f More

by ahartlj1
Recommend Dealer
No
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Herb Chambers Honda responded

We appreciate your feedback and will address these concerns with the team. We are disappointed to see the low rating and understand your frustration surrounding current regulations and mandates. I would like to discuss this situation with you and determine how we can improve moving forward. Please reach out to me at your earliest convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

June 25, 2021

I want to like the dealership, it’s services and people were top notch when they were located in Brighton. Since the move, however, it’s been extremely inconvenient to get to the new location and the turno More

by Michbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 28, 2021 -

Herb Chambers Honda responded

We greatly appreciate your business and are sorry our new location is less convenient for you. We hope you will reach out if you wish to discuss your experience further.

June 19, 2021

I used to go to Honda dealership in Brighton and this was my first time at the Dorchester location. I was pleased with friendly and excellent service from Robert. He was very knowledgeable and answered all More

by choi_susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danya Ou
Jun 22, 2021 -

Herb Chambers Honda responded

You are very welcome! Thanks for your 5-star review and for visiting us at Herb Chambers Honda In Boston!

June 16, 2021

Fast, easy and got me up and running with minimal fuss. Very friendly staff! Was able to give me answers to all the questions I had. More

by Denuft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Honda responded

Thank you for choosing Herb Chambers Honda In Boston, we appreciate your positive feedback!

June 15, 2021

Three years ago when my niece was in college the Honda CRV that had served both her and me very well had just past 245k miles and the starter was failing. I decided to call Herb Chamber of Boston right aw More

by Gkeating409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Earle
Jun 17, 2021 -

Herb Chambers Honda responded

We are so happy to hear that our team at Herb Chambers Honda In Boston could do a great job for you and your family! Thank you!

June 15, 2021

I had the best experience here and worked with David Tolbert on getting a new car . First off not only did he make me feel comfortable he made me feel like I was shopping with a friend, gave me the best More

by Kamedina428@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tolbert
Jun 16, 2021 -

Herb Chambers Honda responded

Thanks for the five-star rating and kind words! We're glad to hear David made this such a great experience! Congratulations on your 2021 Civic! - Herb Chambers Honda In Boston

June 15, 2021

Great cars, great info, great service. I needed a car right away and they were able to provide something that matched my needs on the spot More

by Manolis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miranda
Jun 16, 2021 -

Herb Chambers Honda responded

This is so great to hear! We're glad our team could help you out! Thank you for the five stars! - Herb Chambers Honda In Boston

June 12, 2021

I had a great experience David is the best If it was I had a great experience David is the best If it was someone else I would have never had A great experience I do appreciate all the time and hel More

by markbacchus78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T
Jun 14, 2021 -

Herb Chambers Honda responded

Thank you for the five-star review! We're so glad David made this such a positive experience and look forward to seeing you again at Herb Chambers Honda In Boston!

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