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Herb Chambers Honda
Boston, MA
2,624 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,624 reviews
March 15, 2021
Robert Hall has been a great help to me for over 20 years when I need service on my cars. And he answers all my question. when I need service on my cars. And he answers all my question. More
by jwe02120
Employees Worked With
March 14, 2021
Danya was really helpful. Today I came in with my boyfriend We were satisfied that she was the one to helps us purchase our new car. Thank you again, Danya boyfriend We were satisfied that she was the one to helps us purchase our new car. Thank you again, Danya More
by Janelleeefabian
Employees Worked With
Danya Ou
March 13, 2021
Sales was okay. Service was good Nick used to take care of me. He wasn’t there, I came back Friday afternoon to pick up my car. It was full with soap residue on the sides. A employee cleaning their car in of me. He wasn’t there, I came back Friday afternoon to pick up my car. It was full with soap residue on the sides. A employee cleaning their car in the lot next to my car!! made a mess on my vehicle had to go get it washed after service. Tonight I notice a large scratch on the drivers side!! Not going back More
by Rob
Employees Worked With
Nick
March 12, 2021
Service tried scamming me. Sean Dasilva I will not be forced to leave you a good review while your service is horrible. $5 Car wash coupons what a joke tried giving me four of them. My car was done bu forced to leave you a good review while your service is horrible. $5 Car wash coupons what a joke tried giving me four of them. My car was done but they couldn’t get it out some employee with a bmw was blocking me. Disgusting attitude to move his car don’t know his name they called him Ricky or dicky. 20 min delay on top of 2 hours of me waiting!!! Unprofessional atmosphere More
by Dave
Employees Worked With
Sean Dasilva
March 12, 2021
Sales consultant John Feeney was so helpful with our trade in and purchase of our new car. He was wonderful to work with and the whole team there made our experience smooth and easy. We will definitely trade in and purchase of our new car. He was wonderful to work with and the whole team there made our experience smooth and easy. We will definitely return in the future. More
by Meg
Employees Worked With
John Feeny And Dan Gilda
March 11, 2021
Brief issue with insurance carrier. Past grace period. Came on lunch break.Sticker and registration. In and out in 30 mins. Kings treatment! Thank you. Came on lunch break.Sticker and registration. In and out in 30 mins. Kings treatment! Thank you. More
by chummel
Employees Worked With
Sean DeSilva
March 11, 2021
I am completely blown away by the service I received at HC Honda Boston. Brian McCafferty was the best sales rep that I have encountered in a very long time. I am a nurse and recent college grad who was lo HC Honda Boston. Brian McCafferty was the best sales rep that I have encountered in a very long time. I am a nurse and recent college grad who was looking for a reliable car. I had shopped around and settled on HC Boston after meeting with Brian. I had came in with the mindset that I knew what I wanted and he confirmed it for me. He was so welcoming, attentive, and tenacious. He was determined to get me the car I wanted for a price that worked best for me. I never once felt like he was trying to sell me anything. In all actuality, I felt as if he was a friend assisting me in my car search journey, giving me great advice and relieving all of the pressure that comes along with purchasing a new vehicle. But, my great service didn't end there. After talking numbers with Brian and settling on my brand new Honda civic, he introduced me to Wilfredo Soto who was there to finalize the deal. Wilfredo extended the same kindness as Brian. He was determined to get me the best rate for my car. I appreciated the fact that he would answer my random middle of the day calls with nothing but joy in his voice. I truly feel that these gentlemen enjoy not only the work that they do, but also the people they do the work for(us consumers). They truly know how to give the VIP treatment. I would definitely recommend HC Honda, especially the services of Brian and Wilfredo to any and everyone. Thank you so much HC Honda! More
by leggettjadia
Employees Worked With
Brian McCaffrey, Wilfredo Soto
March 09, 2021
The sales rep Brian McCafferty was great. He walked me through everything, answered my questions and most importantly, he made me feel like he was looking out for my best interest. He just came across as through everything, answered my questions and most importantly, he made me feel like he was looking out for my best interest. He just came across as a good, honest guy which is what we all want when dealing with a sales rep. . More
by honeill
Employees Worked With
Brian McCaffrey, Jay Calixto
March 09, 2021
I’ve purchased Honda’s for the past 10 years. Never from this store but did give them a chance. Getting hold of someone was hard. I ended up going so they can beat the offer I had as they told me so. They b this store but did give them a chance. Getting hold of someone was hard. I ended up going so they can beat the offer I had as they told me so. They bad mouthed the deal I had and my shopping skills. I don’t argue with salespeople so I was leaving what was worse was the managers pushy for a deposit and a review. I do not find the reviews here to be real there is too many fake ones, walking in the store I do not see a friendly atmosphere. With service clients yelling at the advisors and others yelling for a refund. It was just a waste of time but they did well lying to bring me in that was impressive. They were not honest with their lease ads and pricing online. More
by LoyalHondabuyer
March 09, 2021
Marvin JeanThis young man was the most patient, helpful, Marvin Jean This young man was the most patient, helpful, meticulous, and respectful salesman I’ve had the pleasure to work with. He exceeded my exp Marvin Jean This young man was the most patient, helpful, meticulous, and respectful salesman I’ve had the pleasure to work with. He exceeded my expectations, and made my visit worthwhile. Considering having already visited other dealerships, this one should consider themselves lucky to have such a gem! I am definitely recommending him to my colleagues, friends, and family. More
by livejoandco
Employees Worked With
Marvin, Jean
