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Herb Chambers Honda

Boston, MA

4.8
2,658 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,658 reviews

March 03, 2021

Service was quick and hassle free. Sean Dasilva was friendly and helpful with my service experience and got me back on the road quickly with a free car wash More

by Beemdog61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Mar 18, 2021 -

Herb Chambers Honda responded

Beemdog61 - Thank you for sharing your experience with us! We're so pleased to hear that Sean was able to assist you with your service needs and get you back on the road in a timely manner. Sean truly is a valuable member of our crew and we am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Boston team

March 01, 2021

Very professional and excellent customer service. Brian Mc is great! The whole sales team is great Excellent servicio al cliente. Brian MC es bien professional y amable. More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Mar 12, 2021 -

Herb Chambers Honda responded

Danny - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Brian, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Boston team

February 28, 2021

Benson Tang ran my personal information finding my past location and my personal number from 3 years ago using a third party to get my information. I never provided my cell phone because I didn’t want to b More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benson Tang
February 28, 2021

Service was really bad Sean Dasilva had bad attitude. Kept pushing me to leave him a review. Could not explain anything he was saying. It was creating tension and I didn’t like my time being wasted More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dasilva
February 26, 2021

Met with Victor Lopez in service who was on his game. Very helpful and informative with outstanding knowledge about the work that my car was in need of. Victor gave me a time frame when I could expect More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Mar 10, 2021 -

Herb Chambers Honda responded

Mario - Thank you for taking the time to share your kind and encouraging words of Victor. At Herb Chambers Honda of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 19, 2021

My husband and I went in to Herb Chambers Honda dealership on a rainy Presidents Day. We both were not looking forward to the 'car hunt'. We did not intend to purchase a car that day but we knew More

by MaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Feb 24, 2021 -

Herb Chambers Honda responded

MaryD - What an outstanding review to read! It is great to know that Brian was able to provide you with a hassle-free and welcoming shopping experience. Here at Herb Chambers Honda of Boston, our primary concern is delivering flawless customer service. Were happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 17, 2021

Santa is the best and most patient salesperson I’ve ever met. She helped me with expediting the whole process beyond my expectation. I’ll definitely refer to my friends and family in the future More

by Berto.tatie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Feb 23, 2021 -

Herb Chambers Honda responded

Berto.tatie5 - Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Danya. She is truly an asset to this team. May you enjoy many safe and amazing miles in your new vehicle! - Herb Chambers Honda of Boston team

February 13, 2021

Sean is wonderful. I keep going back to him because he is a professional - knowledgeable and interested in giving me excellent service. He takes time to explain. Nothing is too much trouble. Plus he en More

by dana153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 23, 2021 -

Herb Chambers Honda responded

dana153 - Thank you so much for the wonderful review! Sean is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 13, 2021

Excellent customer service skills, communication skills is the best and very professional and time management skills are great. A happy and comfortable environment every time I walk in the door. More

by Cdukes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danya Ou
Feb 23, 2021 -

Herb Chambers Honda responded

Cdukes22 - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 08, 2021

Had the best experience with Brian as our sales man. He assured all my requirements were met and was super assertive to all my needs. If patience was a person, it’d sure be Brian. Needless to say I am a ve More

by Naomi Muñiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dahl Jackson, Brian McCaffrey
Feb 18, 2021 -

Herb Chambers Honda responded

Naomi Muniz - What an outstanding review to read! It is great to know that Brian and Dahl were able to provide you with a hassle-free and welcoming shopping experience. Here at Honda of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

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