Back

Herb Chambers Honda

Boston, MA

4.8
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,626 reviews

December 12, 2020

With COVID-19 many dealers stopped the whole “visit our showroom games” not this one. They don’t care how much people are exposed to covid due to their lies. The 120% for your trade is a lie. Kelly blue bo More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raejon Alston, Donovin Tran
December 07, 2020

Fabian Garcia was very unprofessional kept refuting my emails. “Come in, you must come in, no online shopping” etc while the website clearly says you can buy online!! Their prices are double then there More

by Heather Lowes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Miranda, Fabian Garcia
December 07, 2020

Was told that they had a specific trim available for test drive. When I got there, they asked us if we were flexible to other trims, because the trim we wanted was not available. So was that a build faced li More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lascelle McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calixto, Dianna Medeiros
December 06, 2020

Preowned was a bit overpriced but to make matters worst the managers take forever to show you a carfax they hide the details. The internet dept, is slow with emails and the girl kept hanging up after she c More

by Tito Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaasim- Raejon Alston, Jay Miranda
December 03, 2020

very deceptive dealership. They lower the prices and then raise the prices the next day, they keep doing that back and forth just to trick people into inquiring and hope the people don't pay attention to tha More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed!!
December 02, 2020

Very well mannered, excellent advise. A great salesman. Very respectful and a true gentleman. For a young man truly ambitious and truly delightful employee of Herb Chambers. More

by Xristara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 22, 2020 -

Herb Chambers Honda responded

Xristara - Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was able to provide you with such exceptional service! He truly is an asset to or team. Please let us know if we can be of further assistance! - Herb Chambers Honda of Boston team

December 02, 2020

I had the pleasure of working with Sean DeSilva, when getting my 2008 Honda CRV services. From the moment I checked in Sean show supreme professionalism throughout my time at the dealership. He gave an e More

by tiamaria2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 22, 2020 -

Herb Chambers Honda responded

tiamaria2007 - Thank you so much for sharing your wonderful experience with Sean! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future!- Herb Chambers Honda of Boston team

December 01, 2020

My wife and I visited to see a vehicle listed online. We made one call told us to come in anytime. We got there told the desk we want to see the car, a short man with glasses at the desk told us to sit down More

by Go somewhere else
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I guess everyone at the sales desk and in the showroom not helping!!
November 29, 2020

Sales representative was very helpful and understood my needs . I would definitely come back in the future! Thank you David for helping me get the car I wanted. Very helpful and made it easy More

by Karimah.braithwaite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tolbert
Dec 21, 2020 -

Herb Chambers Honda responded

Karimah.braithwaite - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that David provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new car! - Herb Chambers Honda of Boston team

November 29, 2020

I bought my Pilot here 4 years ago from Alex, it was easy process. Since then all I’ve experienced is annoying emails and bad service. Every time I go they call to BUY MY CAR but offer below market. Their pr More

by Demetrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex O was good , Michael Bermudez, Paul Watson
Nov 30, 2020 -

Herb Chambers Honda responded

Demetruis, We appreciate your feedback. We strive to provide our valued guests with the best service in which you deserve. I apologize for any miscommunication or any inconvenience we may have caused you. I would like to speak with you, and better understand the situation. I hope we can have a chance to make this right. Please contact me at your earliest convenience. Tom Pasquarella- General Manager tpasquarella@herbchambers.com

...
167
...