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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,668 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,668 reviews

February 07, 2021

So I was there for service and ultimately a sale. I worked with DJ on the service side and he was exceptional. He was friendly, knowledgeable and had a great sense of humor. He stuck with me through More

by Erikabc21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ , Brian McCaffrey
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Feb 18, 2021 -

Herb Chambers Honda responded

Erikabc21 - Thank you for taking time to write this review. We're so happy to read that your experiences with DJ and Brian were such positive ones! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for your business and we look forward to serving your automotive needs again! - Herb Chambers Honda of Boston team

February 06, 2021

Great people! Sean is fabulous. The young woman at the front desk is great too. Don't remember her name but she is great. Good service More

by soccape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
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Feb 18, 2021 -

Herb Chambers Honda responded

soccape - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your wonderful comments about Sean and the rest of the team! Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Boston

February 03, 2021

Very happy with my recent purchase. I have been driving Hondas since 2001 and having Mary Lopez as my sales advisor has been my far my best experience when buying a car from a dealer! She was very knowledg More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Herb Chambers Honda responded

Leo - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Honda of Boston experience. We're so pleased to hear that Mary proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

February 01, 2021

Sean is the greatest! He takes such good care of his clients and really cares. My go to for anything I need done with my car. More

by Geovannadepina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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Feb 17, 2021 -

Herb Chambers Honda responded

Geovannadepina - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Sean has been able to continue assisting you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Boston team

January 31, 2021

The people are very friendly and helpful. Honda has a very good team that’s willing to help and ensure you Leave satisfied and smiling More

by Jameson72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 17, 2021 -

Herb Chambers Honda responded

Jameson72 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Boston team

January 30, 2021

Honda is my best brand. So fare after many years be driver. Thanks to Mary Lopez for the fantastic information and customer service she provided. My Honda Pilot is reliable and great for me and my fa More

by aurelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Herb Chambers Honda responded

aurelio - Congratulations on your new Pilot! We're thrilled to hear that your experience with Mary was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Boston team

January 27, 2021

I've now purchased 5 new vehicles from you over the last 25 years. Three Saabs and two Honda Minivans. The service that I received from Sean was exceptional. Sean gave me the kind of service that I use to g More

by dan fickes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Feb 15, 2021 -

Herb Chambers Honda responded

dan fickes - What an outstanding review to read! It is great to know that Sean was able to provide you with a hassle-free and welcoming shopping experience. Here at Honda of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your loyalty and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

January 26, 2021

I decided not to purchase a vehicle from this dealership due to the horrific experience I had. The sales manager called several times, one time he thought he had hung up the phone after leaving a message fo More

by KevinR
Customer Service
Recommend Dealer
No
Employees Worked With
Management
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January 25, 2021

It was an excellent experience. Giselle helped me out and made my gift to myself possible. Always checked on me every step of the way More

by Joe Ramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giselle Gomez
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Jan 25, 2021 -

Herb Chambers Honda responded

Joe Ramsey - Congratulations on your new car! We're thrilled to hear that your experience with Giselle was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Boston team

January 25, 2021

In praise of Brian Mccaffrey. His winning personality and infectious laugh made the experience fun and memorable. He was kind to get us dinner! We’ll make sure to tell friends and family to shop herb chamber More

by City
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Report | Print
Jan 25, 2021 -

Herb Chambers Honda responded

City - Thank you! Brian always does an excellent job being friendly, professional, and helpful during the car buying process. Time and time again he has proven that he’ll go the extra mile to ensure our customers' satisfaction. We will be certain to let him know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! - Herb Chambers Honda of Boston team

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