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Herb Chambers Honda
Boston, MA
2,648 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,648 reviews
January 03, 2017
Reliability good seevice We've been going to this service center for several years and have been consistently pleased with their performance. The staff is professional, timely We've been going to this service center for several years and have been consistently pleased with their performance. The staff is professional, timely, helpful. More
by Joanne2445
Employees Worked With
January 03, 2017
All good - except for vehicle return The repair work was fine and took as long as I have come to expect (about 45-60 minutes more than the salesperson estimates.) - Got a free cup of c The repair work was fine and took as long as I have come to expect (about 45-60 minutes more than the salesperson estimates.) - Got a free cup of coffee ~10am. Coffee ran out by 10:30. Was never refilled even when I left at 2:00pm. - Had to wait 25 minutes between the time my car was "ready" and I paid, to the time the car came down to the parking lot so I could drive home. More
by Bob
Employees Worked With
January 03, 2017
teresa and chambers honda service the best also great customer service in the service dept. teresa is a great representative, giving honest advice and info. my car is out of warrantee but i go also great customer service in the service dept. teresa is a great representative, giving honest advice and info. my car is out of warrantee but i go to chambers because of teresa's care and the service has always been excellent More
by marcustrue33
January 03, 2017
Great service Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. More
by MC
January 03, 2017
Service on my 2012 Honda CR-V Excellent service from start to finish. Rapid processing upon bringing the car in, polite service personnel, car returned faster than expected with al Excellent service from start to finish. Rapid processing upon bringing the car in, polite service personnel, car returned faster than expected with all work completed, including inspection.. I've always trusted the service at Herb Chambers Honda, and have never been dissatisfied in the man years I've had cars serviced there. More
by David W
Employees Worked With
January 02, 2017
Excellent service, very responsive We had a great experience, expedited car-buying process with knowledgeable and helpful individuals. These folks were very responsive throughout the en We had a great experience, expedited car-buying process with knowledgeable and helpful individuals. These folks were very responsive throughout the entire process, keeping constant communication, which is especially important. They were not pushy at all, very cordial and respectable. Highly recommend them, would definitely go back for any future auto-related purchases. More
by SashaKrasovsky
Employees Worked With
Mohammed Denny, Alex Omoregie, Nick Surdis
January 02, 2017
Love this place I have no complaints about herb chambers Honda of Boston! Everyone there was very helpful. I would definitely reccomend it to anyone interested in buy I have no complaints about herb chambers Honda of Boston! Everyone there was very helpful. I would definitely reccomend it to anyone interested in buying or leasing a car. More
by Smilebreana
Employees Worked With
Keith Banks O'Banor , Alex Perez
January 02, 2017
Location is good for buyers without a car, good location. This location is very good in the city. It is close and accessible to public transportation. Employees there are friendly and eager to do business wit This location is very good in the city. It is close and accessible to public transportation. Employees there are friendly and eager to do business with you. But please make sure what is your price bottom line is. If you know what your price is, they can match your requirement and budget. It is very nice place. All services are awesome. The only unhappy part is the money. I am not happy on the price I paid. But it is good for you. My loss is your gain. The sales team did good job on negotiating, even it is more for you. But I admire them. More
by Yonglin Li
Employees Worked With
Eric Poulson , Nick Surdis
January 02, 2017
quick but thorough service excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...g excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...great work! More
by weiner1961
Employees Worked With
Other Employees :
Jose Yapul, Ren Wint , Alex Perez, Alex Omoregie
January 01, 2017
Personalized Service Makes All the Difference Personalized service makes all the difference, when buying a vehicle, and Herb Chambers Honda does not disappoint! My sales representative, Mr. Gerso Personalized service makes all the difference, when buying a vehicle, and Herb Chambers Honda does not disappoint! My sales representative, Mr. Gerson Ruiz, was friendly and helpful, and the business/finance manager, Mr. Eric Poulson, was personable, informative, and reassuring. When there was a minor glitch with the new registration, Mr. Poulson stepped in and personally facilitated a favorable solution. I can't say enough about the attention and care given to me during the whole process. This was my third purchase from Herb Chambers Honda and will not be my last. More
by HappyCR-VOwner
Employees Worked With
Mr. Gerson Ruiz, Eric Poulson
