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Herb Chambers Honda

Boston, MA

4.8
2,681 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,681 reviews

January 03, 2017

Great Service, Great Staff Love the high-quality service here and the professional staff! This is the one and only place I will go to service my Honda Civic! More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team. Best, Nick Surdis, General Manager

January 03, 2017

Great customer service On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They More

by Tianjun Xu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, Tianjun! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 03, 2017

Wonderful experience. This was a wonderful experience shopping with them we actually left the original dealership we started with to come here. Just when I thought my shopp More

by Kisses4kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you so much and Happy New Year! I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 03, 2017

Reliability good seevice We've been going to this service center for several years and have been consistently pleased with their performance. The staff is professional, timely More

by Joanne2445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, Joanne! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team! We value your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 03, 2017

All good - except for vehicle return The repair work was fine and took as long as I have come to expect (about 45-60 minutes more than the salesperson estimates.) - Got a free cup of c More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Bob, My sincere apologies about the coffee and the wait. I will address this with the team immediately. Best, Nick Surdis, General Manager

January 03, 2017

teresa and chambers honda service the best also great customer service in the service dept. teresa is a great representative, giving honest advice and info. my car is out of warrantee but i go More

by marcustrue33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : teresa
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you and Happy 2017! If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Nick Surdis, General Manager

January 03, 2017

Great service Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you and Happy 2017! If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Nick Surdis, General Manager

January 03, 2017

Service on my 2012 Honda CR-V Excellent service from start to finish. Rapid processing upon bringing the car in, polite service personnel, car returned faster than expected with al More

by David W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, David! Thanks so much. Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 02, 2017

Excellent service, very responsive We had a great experience, expedited car-buying process with knowledgeable and helpful individuals. These folks were very responsive throughout the en More

by SashaKrasovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Denny, Alex Omoregie, Nick Surdis
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you, Sasha, and Happy 2017! Buying a new vehicle should be a great experience and I'm so happy to know that Alex and Mohammed were able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Nick Surdis, General Manager

January 02, 2017

Love this place I have no complaints about herb chambers Honda of Boston! Everyone there was very helpful. I would definitely reccomend it to anyone interested in buy More

by Smilebreana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks O'Banor , Alex Perez
Jan 03, 2017 -

Herb Chambers Honda responded

Thanks so much! I sincerely appreciate the time it took for you write this great review about our team. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

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