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Herb Chambers Honda

Boston, MA

4.8
2,681 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,681 reviews

January 02, 2017

Location is good for buyers without a car, good location. This location is very good in the city. It is close and accessible to public transportation. Employees there are friendly and eager to do business wit More

by Yonglin Li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Poulson , Nick Surdis
January 02, 2017

quick but thorough service excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...g More

by weiner1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Yapul, Ren Wint , Alex Perez, Alex Omoregie
Jan 03, 2017 -

Herb Chambers Honda responded

We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! Best, Nick Surdis, General Manager

January 01, 2017

Personalized Service Makes All the Difference Personalized service makes all the difference, when buying a vehicle, and Herb Chambers Honda does not disappoint! My sales representative, Mr. Gerso More

by HappyCR-VOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gerson Ruiz, Eric Poulson
Jan 02, 2017 -

Herb Chambers Honda responded

Thank you and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Gerson and Eric make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Nick Surdis, General Manager

January 01, 2017

A Long Tradition of Excellence Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad t More

by HappyCR-VOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Herb Chambers Honda responded

Happy New Year and thank you so much for leaving us a review! We'll be sure to tell service crew what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 26, 2016

Honda Family I had a great experience with Honda Chambers and got right information and get my right car .Thanks to Keith Bank he is knowledgeable as well friendl More

by Nimu123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Denny , Keith Banks O'Banor
Dec 27, 2016 -

Herb Chambers Honda responded

Thank you so much for sharing your wonderful experience with Mohammed and Keith! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Happy Holidays! Nick Surdis, General Manager

December 23, 2016

Oil change. Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience th More

by Brighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza
Dec 23, 2016 -

Herb Chambers Honda responded

Thank you for taking the time to tell us about your experience. Hearing that Tereza took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Happy Holidays! Nick Surdis, General Manager

December 20, 2016

In and out quickly. Another satisfied customer! I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell the service team what a great job they are doing! Many thanks and happy driving! Happy Holidays! Nick Surdis, General Manager

December 19, 2016

Always excellent service, as expected I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. D More

by Alison Arnstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Richard
Dec 19, 2016 -

Herb Chambers Honda responded

Thank you, Alison! It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Happy Holidays! Nick Surdis, General Manager

December 18, 2016

Nothing but amazing I didn't want to drive my car in the snow so Victor went out of his way to drive it to my house. Thank you so much Victor for your time and service. I More

by Rainiery(El Manin)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Olivares, Nick Surdis
Dec 19, 2016 -

Herb Chambers Honda responded

Thank you for your kind words and for taking the time to share your positive experience with Victor. I'm so glad to know that his efforts made the difference in your car buying experience. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Happy Holidays! Nick Surdis, General Manager

December 18, 2016

Sales person Aaron Gottlieb I bought new CR-V from Herb Chambers Honda in Boston and sales person was Aaron. He was very kind and sent me the detail information about the process More

by jschoi0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Gottlieb
Dec 19, 2016 -

Herb Chambers Honda responded

I sincerely appreciate the time it took for you write this great review about Aaron! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays, Nick Surdis, General Manager

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