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Herb Chambers Honda

Boston, MA

4.8
2,294 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,294 reviews

December 07, 2009

I saw an add in the boston globe for the 2010 Honda CRV, and was a little skeptical about the low lease payment. I called the dealership, and spoke to woman named Liz, who informed me the add was correct. L More

by mezk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith Jr and Jonathan Dias
November 06, 2009

There were a few glitches but I really like working with Howie Reske who treated me with respect and gave me a straight up, no 'xx' price. And also I really liked working with Yao Luong, who went the extra More

by fancisjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yao Luong
November 03, 2009

This is my third Honda lease in the past seven years. Two of these leases have been through the Herb Chambers Honda Dealership. Previous leases were for Honda Accords but this time I chose to go with the hig More

by ytra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George & Howie
October 30, 2009

Howie and Keith treated me with the utmost respect and were very attentive to my needs. They answered all my questions, were cordial, and didn't make me feel pressured in any way. Keith was fantastic i More

by dspada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks-Obanor, Howie Reske
October 29, 2009

I had a great experience at this Herb Chambers dealership. I purchased a preowned certified CR-V fully loaded and I am very happy with it. My sales man was very friendly and helpful. I would def More

by tp12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Luong
October 28, 2009

Everything about the service here was great. Keith was fantastic to work with. He was extremely knowledgable about the cars and also about the deals they were offering. I had my new car within 24 hours an More

by tvoutiritsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Banks-Obanor
October 25, 2009

Howie Reske was the manager that I spoke with by phone initially, and then dealt with David Diccio and Don Smith throughout the transaction of leasing a new 2009 Honda Accord Lx. I also had spoken with se More

by dasj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
October 21, 2009

I recently purchased a pre-owned Honda from Don Smith and was very pleased with the entire experience. I especially liked the smart pricing and the personal attention I received. I am extremely busy and wo More

by dahdata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Smith, Jr.
October 14, 2009

I had a great experience at Herb Chambers and am very happy with my purchase experience. My sales person was committed and diligent in helping me get the financing I needed to make this purchase. And it More

by Lisasus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giau Tan Luong
October 09, 2009

Will never recommend this dealer! I believe if you want to see how a rookie can be stupid come to Herbs. On my first visit he was asking stupid questions and at the sametime multi-tasking, no not searching More

by benoykg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill/James
Aug 16, 2011 -

Herb Chambers Honda responded

Dear Oleg, My name is Adil Elomri and I’m the General Manager at Herb Chambers Honda in Boston. I wanted to thank you for writing and express my sincerest apologies that you were not pleased with your experience. This certainly was not our intention or how we attract clients to our dealership. I thoroughly reviewed our records and spoke to my team and I would personally like to rectify this situation. My goal is to make you a completely satisfied client and renew your trust & confidence with us. If we did miss this opportunity to sell you a new Accord, it would be our pleasure to service your vehicle regardless of where purchased. Please give us another chance in sales or service and I will make things right! Sincerely, Adil Elomri General Manager Herb Chambers Honda in Boston aelomri@herbchambers.com 617-731-0100

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