
Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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I went in today as I had a call that if I exchanged my Honda Accord LX now, I would be given a good price on the new one. This was an incentive not to wait until March when the lease was up. The service Honda Accord LX now, I would be given a good price on the new one. This was an incentive not to wait until March when the lease was up. The service representative Steve Roach, was very personable and helpful. Keep in mind that this was a simple transaction: I knew I would be entering into a new lease and easily chose one of the cars in the lot. The paperwork took forever, despite the fact that I knew I had an A-1 credit rating.. I expected that I would be in and out within an hour. I was there for three hours, which killed my work day. This was distressing, as I had left work in order to accomplish this task, and is unacceptable. You have got to find a way to streamline the process, especially for those of us who are repeat customers. I don't know what the root of the problem is, but this problem must be resolved with greater respect for the customer's time. My lease is 36 months, and I hope this provides a large enough window to stream-line your system. I had indicated my concern about this to Steve Roach. I have been leasing Hondas since 1996. More
I went into herb chambers looking for a car.i dealt with salesman mike kelliher and he was great. .He helped me through the process and into a great car...mike stayed in touch with me even after the sales salesman mike kelliher and he was great. .He helped me through the process and into a great car...mike stayed in touch with me even after the sales process and followed up with me multiple times after. thankyou michael, and i recommend this dealer and MIKE KELLIHER as a salesman. More
Always a pleasure! Elie has helped my brother, my mother and now myself respectively. He's an absolute pleasure to work with. Always fun to work with, but more importantly straight to the point. Never have and now myself respectively. He's an absolute pleasure to work with. Always fun to work with, but more importantly straight to the point. Never have I had a bad experience with Elie and we have purchased from many dealers. Odds are we'll be back very soon for something new. #BestSalesmanThere More
I went in for service and I have to say, I was in good hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of pro hands with Tereza Guzman my service consultant. She exceeded my expectations. She listened to my needs and handled the issue with a high level of professionalism from the beginning, the middle and end of the service process. Ms. Guzman kept in touch with a follow up call a week later to see if everything was to my satisfaction. I was very pleased and will continue to do business with Herb Chambers as I have for 13 years. Thank you kindly, Nestor More
Well I went there with a 7yr. old warranty that expired and was due a full refund if not used.I had not used it and was given a full refund the on the spot.I didn't expect that I was shocked to get this ki and was due a full refund if not used.I had not used it and was given a full refund the on the spot.I didn't expect that I was shocked to get this kind of service!! HIGHLY RECOMMENDED THIS DEALER.THANK YOU! More
Mr. Johnson was very patient and courteus I love his professionalism and excellent knowledge of the product. He is somebody I would definitely buy another car from. professionalism and excellent knowledge of the product. He is somebody I would definitely buy another car from. More
Just want to say thank you Mr. Tony (Service Department) to help me everything.. He could explain me everything i want to know. and service wasn't take long time. T. Kantarattanakul to help me everything.. He could explain me everything i want to know. and service wasn't take long time. T. Kantarattanakul More
everyone was helpful and polite at all times. the three everyone was helpful and polite at all times. the three associates I dealt with were very professional. I purchased a 2014 Honda accord LX in white w everyone was helpful and polite at all times. the three associates I dealt with were very professional. I purchased a 2014 Honda accord LX in white which had everything I was looking for in a car. appreciate the help Dwayne and the finance manager put forth to get me what I wanted. More
he guys at Herb Chambers in Boston were flat out the best do deal with in the area. I visited other H-C locations and this group was a step above the rest. From my first call, first visit, finance meetings do deal with in the area. I visited other H-C locations and this group was a step above the rest. From my first call, first visit, finance meetings and on to my delivery: they were a pleasure to work with. They give honest pricing which will get you in the door, and definitely work with you once they are there. I felt like I had a team behind me working towards my goal not for their own. See Keith, you will NOT regret it! More
Part of our experience was very challenging, but mistakes happen and everyone treated us respectfully the entire time. Caduste, Susan and the service team worked very hard to make sure we were happy and that happen and everyone treated us respectfully the entire time. Caduste, Susan and the service team worked very hard to make sure we were happy and that everything was perfect before we left. We got an excellent car at a great price and it was immaculate when we drove away from the dealer. More