Herb Chambers Honda of Burlington

My experience buying my Honda civic was one of rememberance. I had absolutely no intentions on buying a car the day I decided to "go look". I felt like I did alot of homework and searched alot o rememberance. I had absolutely no intentions on buying a car the day I decided to "go look". I felt like I did alot of homework and searched alot of reviews, opinions and star points in buying a car. I felt confident in my knowledge when I hit the dealership; but only wanted to get a sense of the car buying experience with an intent to buy later. After scooping out the lot, and looking at a few on my own; which I feel is important simply bc I didnt feel pressured. Bobby approached with an offer to help me with anything. I told him my interests, what I was looking for and why I was looking for the car that I was. He offered me valuable information about the different cars, about the Herb Chambers way, and offered to take me on test drives. He was very casual and easy going. He came across as informative verses arragant. He allowed me to take my time bringing him back and forth to a couple of different cars I had interest in. He allowed me to test drive two different vehicles, with a robust attitude which made the car buying process a little easier. I felt like I was potentially buying a car from someone I knew instead of a complete stranger. After deciding that the car I wanted to purchase was the one I wanted too, I was very overwhelmed with the process (forhence this is a big purchase yet a big gratifying experience) although, he seen the look of undecisiveness on my face and offered up a little support in letting me know that "he would take care of me". That put me at an ease. After paperwork was being done. There were plenty of times were I texted him for f/u information and with every contacted information, he was pleasant and helped me. I would also like to take a moment and thank Jose, who helped me with gathering a loan and all the information that goes into warranties, coverage, payments, etc....That part was overwhelming but he was patient with me and explained the different aspects a few times. Also, would like to mention that it was past closing time and both Bobby and Jose were kind and patient with me! I walked away from the overall expereince pleased. I'm happy to say that in the future when I decide to buy another vehicle, which I intend on doing in a few years, I'll be sure to go to Herb Chambers and ask for Bobby. Thank you, Heather More

This is my third Honda bought from Herb Chambers of Burlington. The First, CRV, I bought from TJ Madden, and I know why he has been promoted to manager. He is a terrific guy; honest, and sincere (you Burlington. The First, CRV, I bought from TJ Madden, and I know why he has been promoted to manager. He is a terrific guy; honest, and sincere (you are going to make a great dad, TJ. Good luck). He introduced me to Patrick Sisk when I bought my second. A terrific addition to the team. Patrick worked closely with each Honda team member to make sure I was needs were always met. It was my wife's 50th B'Day and I was trading in my first Honda Pilot for a new one. Patrick came in early on Sunday morning to make sure that my plans for the day went according to script. He is a great guy and was very attentive. He helped make our event memorable and took special care to make sure everything was smooth. I called him a dozen times and he patiently answered all my concerns. The Burlington Honda dealership is a real family. They are all good friends and they work together very well. THANK YOU, PATRICK SISK!!! More

My entire experience working with both Finance and Sales at this dealer was very professional, low pressure and enjoyable. It was a pleasure to deal with open and honest people through what some say is usua at this dealer was very professional, low pressure and enjoyable. It was a pleasure to deal with open and honest people through what some say is usually the stressful torture of buying a car? Robert Crow was great throughout the process, patient and respectful of my questions and concerns that were all addressed in a timely fashion. I purchased a 2011 Honda Pilot that is in great shape and was priced to sell, I engaged Bob initially only five days before I drove off the lot with the vehicle. During that time Bob's communication and follow up to my e mail and phone calls was perfect. I highly recommend this dealer if you are in the market for a new or used car. Kind Regards, Jim More

Sean was recommended to me as a salesperson and I was very pleased with his assistance. I had some specific needs in a certified used car and he worked with me to put me in the right car at the right pri very pleased with his assistance. I had some specific needs in a certified used car and he worked with me to put me in the right car at the right price. I'm pleased with the car, very pleased, and found the whole process went as smoothly as possible with Sean's assistance. I would definitely recommend Sean and Chambers to friends and family. This is my 3rd Honda civic from Chambers and I thank members of the service department also for keeping me a loyal customer. More

I was very pleased with my first experience buying a car at Herb Chambers Honda Burlington that I decided to go back again to purchase a new car. There was no doubt That Patrick Sisk was the reason for my at Herb Chambers Honda Burlington that I decided to go back again to purchase a new car. There was no doubt That Patrick Sisk was the reason for my return. Patrick is a true professional who is extremely knowledgeable about the product he sells. Buying a new car is a major expense and that is why I trusted him to get the best possible price for me. Patrick took the time to explain everything to me and how the process works. I never felt that he was pressuring me in any way to purchase the car. He was informative and extremely helpful by listening to what I wanted. Herb Chambers is lucky to have someone like Patrick who truly cares about his customers. Thanks Patrick. More

Everyone was welcoming, friendly. I got quick answers to my questions. I came late on a Sunday Afternoon and the sales people stayed and helped me through the buying process. I knew what I wanted and they my questions. I came late on a Sunday Afternoon and the sales people stayed and helped me through the buying process. I knew what I wanted and they got me the car for a great price. Sean and Jose were very professional. I got a nice feeling and was very satisfied with the whole process. When I got the car Sean spent quite a bit of time with me explaining all the car features. I would definitely recommend this dealership. More

I had a wonderful experience at Herb Chambers of Burlington. I worked with Joe Gordon, and he was helpful, friendly, informative, and eager to please the customer. I would highly recommend working w Burlington. I worked with Joe Gordon, and he was helpful, friendly, informative, and eager to please the customer. I would highly recommend working with both this dealership and Joe Gordon. More

I had previously given the dealership a 5 and mentioned giving them a 10(but the rating only went up to a 5). I will still stand by my salesperson Diaa but now wonder about what kind of deal I actually go giving them a 10(but the rating only went up to a 5). I will still stand by my salesperson Diaa but now wonder about what kind of deal I actually got!! I traded in my 2004 RAV4 EX which was in excellent condition. I was told via the sales manager that it was worth $5,000 and would go to auction. Honestly selling it on my own was not anything I was interested in doing and maybe should have. Lo and behold I stopped by the dealership today and there is my 2004RAV all shined up with a price tag of $10,980. You know where I'm going with this. The price of the Honda CR-V was excellent but they get you on the trade in. I want anyone purchasing a car at Herb Chambers in Burlington to pay attention of the price of the new vehicle and what they offer for the trade-in. My RAV never went to auction and now listed at $10,980. Deceptive sales practice for sure. I guess buying a new car will always be a trying experience no matter where you go!! I reluctantly revise my original posting. More

I came in with my boyfriend looking for a specific car that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find what I was looking for. While Burlington did not have the car I had seen, they had a similar model that I was able to test drive. I ended up going with a 2010 Honda Civic VP-DX. Sean was dedicated and kind enough to come to my work to get the plates off my old car and then deliver my new car to my work parking lot the following day. That saved me a lot of hassle and time and I really appreciated it. Any and all questions I have had regarding my car, car payments, etc. Sean has answered quickly and professionally. If he did not know the answer himself, he knew where to get the answers and made sure to get back to me in a timely manner. In addition, he also checked in to make sure I was enjoying my car and wasn't having any problems with it. All around, my experience of buying my first car from Sean was great. I would recommend this place to friends and family if they are looking for quality customer service and people who treat you as a person instead of a sale. More

June was my primary contact when I brought my car in for service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy f service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy for me to pick up my car afterhours later that same evening. It was a pleasure to interact with June and Herb Chambers of Burlington. More