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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,589 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,589 reviews

September 22, 2023

Service was clear and efficient. The car was ready when promised. The crew was friendly and nice More

by sabmohi101
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Great staff at this dealership. Very professional and went above and beyond ( in my estimation) to provide great customer service. More

by anniecharbonnier
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (helped w/ financing) Gerry (helped complete package)
Sep 22, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're delighted to know our team at Herb Chambers Honda of Burlington provided you with excellent service. We look forward to serving you again in the future! Have a great day!

September 20, 2023

I was in and out quickly. I’m happy. Bla bla bla fifteen words now. More

by prk
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Honda of Burlington this awesome review, thank you!

September 20, 2023

Great experience. Dealership didn't sell me the most expensive vehicle. Highly recommend this dealership More

by Johndemers231
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diago
Sep 21, 2023 -

Herb Chambers Honda of Burlington responded

Hey John, thank you for the positive review! We're glad to know you had a great experience at Herb Chambers Honda of Burlington and appreciated our honest approach. We appreciate your recommendation and see you again! Safe travels!

September 20, 2023

Ailsa customer service skills are off the charts! She was on top of everything needed done to my vehicle and providing follow ups calls right away. More

by Jose Paulino
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turner
Sep 21, 2023 -

Herb Chambers Honda of Burlington responded

Hi Jose! We're so glad to know Ailsa provided top-notch service for you at Herb Chambers Honda of Burlington. Thanks for the positive feedback! We'll see you next time!

September 13, 2023

I showed up early AM without a scheduled appointment but the team at Honda was able to take a look at my car, check the battery/start, replace what was needed on top of provide sone necessary car maintenanc More

by Mike
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Honda of Burlington responded

Hey Mike, thank you for the positive review! We're glad to know June and Chris at Herb Chambers Honda of Burlington were able to accommodate you and get your car back on the road quickly. We appreciate your feedback and see you again! Safe travels!

September 13, 2023

These people are real pros. My used car was quickly evaluated and we came to an agreement very quickly. More

by GT
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're glad to know that you had a smooth and efficient experience with us at Herb Chambers Honda of Burlington. We'll see you next time! Enjoy your new ride!

September 12, 2023

Went for my first service. Chris was very helpful and professional. He took care of the recall and was prompt in letting me know when the service was completed. More

by Shri604
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to know Chris was able to assist you with your service at Herb Chambers Honda of Burlington. We appreciate the positive feedback and look forward to serving you again! Safe travels!

September 12, 2023

Ailsa Ann was very helpful explaining the fixes to the vehicles in a timely manner. She kept me informed of the status of the repairs. More

by harmonwilley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to know Ailsa was able to assist you effectively with your vehicle repairs at Herb Chambers Honda of Burlington. We'll see you next time! Have a great day!

September 11, 2023

Chris Glen from the Service Department always gives top notch and reliable service. When asked technical questions he always knows the answer, and is trustworthy regarding what type of is essential vs wh More

by Christina
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Herb Chambers Honda of Burlington responded

Hey Christina, we're delighted to know that Chris from our service team at Herb Chambers Honda of Burlington has been able to provide you with reliable and knowledgeable service experience. We appreciate your loyalty and feedback! Safe travels!

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