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Herb Chambers Honda of Burlington
Burlington, MA
3,166 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,745 service reviews
April 30, 2026
Leah Blackler was wonderful. Very thorough reviewing Spring car maintenance with me and answered my questions. Service Dept. is great. Very thorough reviewing Spring car maintenance with me and answered my questions. Service Dept. is great. More
by Rever23
Employees Worked With
Leah Blackler
April 09, 2026
The service department at Herb Chambers Honda is always excellent! Michael our service rep took time to explain the issue we were having and let me know the pricing and timeframe. He exceeded expectations! excellent! Michael our service rep took time to explain the issue we were having and let me know the pricing and timeframe. He exceeded expectations! More
by jeanmarcella
Employees Worked With
April 02, 2026
The entire Service team at Herb Chambers did an excellent job servicing my Honda CRV. When I brought in for the Honda-mandated safety recall, I was expecting to be there for at least 2 hours. But they comp job servicing my Honda CRV. When I brought in for the Honda-mandated safety recall, I was expecting to be there for at least 2 hours. But they completed the whole job in less than 90 minutes and texted me the video to show exactly what they were doing. Ashley Sullivan, at the counter, was also excellent. Friendly, professional, and very efficient in handling everything, as well as giving me a good reco for a nearby body shop. Thanks, Ashley! More
by Greg Miller
March 17, 2026
Michael in service was vary respectful and amazing. Arranged Lyft to take me where I wanted to go. Gave me clear idea about the wait time. Happy with the service I received. Arranged Lyft to take me where I wanted to go. Gave me clear idea about the wait time. Happy with the service I received. More
by mayajoshi
Employees Worked With
March 07, 2026
I brought my 2013 Accord in for a routine maintenance service. This is the 3rd car I've bought from this dealership, and I've had all of them serviced here. The results have been fantastic! No signific service. This is the 3rd car I've bought from this dealership, and I've had all of them serviced here. The results have been fantastic! No significant breakdowns or problems, other than those that are expected as a car ages. The service appointment went great! Ashley handled the check-in smoothly and efficiently, discussed what needed to be done, kept me informed, and notified me promptly when my car was ready to be picked up. More
by Mike Fox
Employees Worked With
Ashley Sullivan
February 20, 2026
Service staff is excellent. Michael is always welcoming and supportive. Car is always returned in a timely fashion. Michael is always welcoming and supportive. Car is always returned in a timely fashion. More
by DG
Employees Worked With
February 15, 2026
Jeff has been a wonderful service rep for me and he is always looking out for my best interests, Excellent job always looking out for my best interests, Excellent job More
by stringsundertension
Employees Worked With
February 13, 2026
Had concerns about high voltage coolant in my hyrbrid CRV, advisor Sean Desilva had the tech look at my car and then explained what was going on with the car. I waited for my car and the it was ready at CRV, advisor Sean Desilva had the tech look at my car and then explained what was going on with the car. I waited for my car and the it was ready at exactly the time they said it would be. Not sure why Sean is not listed here, I have dealt with him for over 2 years and have always been pleased with his service. More
by Foof
Employees Worked With
Sean Desilva
February 09, 2026
It went great with my 2026 CRV lx. I got a video summary from the technician who did the work. A nice surprising touch. I got a video summary from the technician who did the work. A nice surprising touch. More
by azmosys
Employees Worked With
February 09, 2026
I only had a little problem with my windshield wiper fluid which was resolved very quickly thanks fluid which was resolved very quickly thanks More
by Blanco400
Employees Worked With
