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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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June 13, 2023

Sean and his team are great! Super professional, quick and efficient! Pricing is reasonable, and they honor all appointments. More

by Gacampos28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 14, 2023 -

Herb Chambers Honda responded

It means a lot to us that you had such a positive experience with Sean and our team at Herb Chambers Honda In Boston! We're delighted to hear about the professionalism, speed, and efficiency you encountered during your visit. Thank you for choosing us! We appreciate your support!

June 12, 2023

Sean was great to work with and made the process super easy. I had to get my tires swapped out, get a new one (which they happened to have in stock), and get an oil change. I dropped my car off and the pr More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 14, 2023 -

Herb Chambers Honda responded

Heather, we are happy to hear that Sean made your experience at Herb Chambers Honda In Boston a great one. We appreciate you choosing us for your tire swap and oil change and are glad everything went smoothly. Thank you for taking the time to leave this review!

June 10, 2023

Great customer service! I satisfied with the staff and the service! Quick, professional and effective! Thank you! Well done! More

by Phuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers Honda responded

We're delighted to hear that you had a satisfactory experience with our team here at Herb Chambers Honda In Boston! Thank you for the positive feedback and please don't hesitate to reach out if we can assist you again in the future!

June 10, 2023

Cristhofer Cavero was very nice and helpful. He is new at Herb Chambers Honda of Boston, but I believe He is doing an excellent job. Thanks for your help for today✨🙏🏿 More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chisthofer Cavero
Jun 13, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience with Cristhofer at Herb Chambers Honda in Boston, Antonio! It's great to hear that he provided you with excellent service. We appreciate your business and hope to see you again soon!

June 10, 2023

Sean is awesome! He goes above, beyond, and is always willing to help the customer. More

by wardtvja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 13, 2023 -

Herb Chambers Honda responded

We're so happy to hear that Sean continues to exceed your expectations! Thanks for your business and we'll see you next time here at Herb Chambers Honda In Boston!

June 08, 2023

Mechanical service was excellent, but upon leaving, the parking lot attendant was disrespectful with a poor attitude. More

by Frank Zarrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager was very understanding to why I was upset with the parking lot attendant
Jul 14, 2023 -

Herb Chambers Honda responded

Frank, thank you for sharing your experience with us. We strive to provide a 5-star experience, so it's disappointing to hear that a member of our team left you with a poor impression. We have shared these comments with our team to avoid anything like this in the future. We look forward to working with you in the future and to providing a better overall experience. Thanks again, Tom Pasquarella - General Manager

June 07, 2023

Francis was very helpful! He set reasonable expectations around timelines and explained the needed maintenance to me in a way I could understand. Thank you! More

by KOD413
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Jun 08, 2023 -

Herb Chambers Honda responded

We're pleased to hear that Francis provided you with helpful and informative service during your recent visit here at Herb Chambers Honda In Boston! Thank you for trusting us with your vehicle's care and please don't hesitate to reach out if we can be of assistance again in the future!

June 07, 2023

Sean Desilva has always and still have been amazing every time I come there. He is very attentive and knowledgeable about all Honda products. He have never disappointment in the 3yrs I met him. More

by kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 08, 2023 -

Herb Chambers Honda responded

Hi Kelly, We're proud to hear Sean made the experience of visiting our service center so positive all these years! We appreciate your loyalty and look forward to assisting you with your next appointment! Thank you! - Herb Chambers Honda In Boston

Jun 08, 2023 -

kelly responded

He is truly amazing1

June 05, 2023

Everyone at the dealership was extremely nice from start to finish. Sean helped us get our A/C fixed. He was understanding and transparent. I would definitely recommend people go to this dealership and Sean More

by Garypaulkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 07, 2023 -

Herb Chambers Honda responded

We are happy to read about your great experience with Sean and our team at Herb Chambers Honda In Boston, Gary! We're glad our team was understanding and transparent while helping get your A/C fixed. Thanks for the recommendation, we appreciate your support!

June 03, 2023

Great crew, always exceptional service! Very communicative, clearly reviewed any and all repairs before work was done. More

by bduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jun 07, 2023 -

Herb Chambers Honda responded

We appreciate your positive feedback! At Herb Chambers Honda In Boston, we pride ourselves on providing exceptional service to our customers and we're happy to have delivered on that promise. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

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