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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,326 Reviews

1,328 Reviews of Herb Chambers Honda - Service Center

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June 01, 2023

Was there for scheduled maintenance. While a very busy service center, my online appointment was attended to quickly & efficiently by the service advisor Sean DeSilva. Sean explained eve More

by kirschnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 05, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful review! We're happy to hear Sean took such excellent care of you during your visit and we appreciate you taking the time to share this kind feedback. Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service to you again in the future!

May 31, 2023

Well staffed and very helpful, it was easy to walk in and get directions for sales and service More

by dgessner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 02, 2023 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate the kind review and hope to see you again in the future!

May 30, 2023

I just moved to Massachusetts and needed to get the state inspection done on my car. I was able to easily make an appointment online and when I went in, Sean DeSilva was able to help me get in and out quickl More

by ddak85
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to share this wonderful review! We appreciate you visiting us here at Herb Chambers Honda In Boston and are thrilled to hear that Sean provided you with such a pleasant experience. Take care and please don't hesitate to reach out if we can be of service to you again in the future!

May 30, 2023

Excellent experience with Sean DeSilva and his colleague at the Service Department. My 10+ years old car failed to start 6 months ago. With Sean's advise, I called AAA to drop my car to dealer's parking lot More

by debin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're happy to hear Sean took such wonderful care of you & your vehicle and we'll be sure to pass along these kind comments to him & the team. Thanks again for the awesome feedback and please don't hesitate to reach out if we can be of service to you again in the future. Take care! - Herb Chambers Honda In Boston

May 30, 2023

I had a pleasure working with Sean Desilva and he is very professional, helpful and knowledgeable. More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 01, 2023 -

Herb Chambers Honda responded

Thank you for leaving Sean and Herb Chambers Honda In Boston such kind words, BD! We look forward to working with you again during your next appointment!

May 30, 2023

I worked with Sean DeSilva and he is very professional, knowledgeable and trustworthy. It has been great working with him and highly recommend him. More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 01, 2023 -

Herb Chambers Honda responded

We appreciate the shoutout to Sean and our team, BD! It makes our day to know we've successfully provided the best care and we hope to see you for your next routine appointment! Thank you for choosing Herb Chambers Honda In Boston!

May 29, 2023

Has a very well orchestrated service visit at this Honda Dealer. Sean Desilva did a terrific job orchestrativing and service visit that cost almost $3,000. Ouch! Sean was very professional, well organized More

by john deeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 31, 2023 -

Herb Chambers Honda responded

Sean and the team understand how important it is to maintain your Honda vehicle, John. We hope you reach out to us when you need anything else for your car! Thank you! - Herb Chambers Honda In Boston

May 28, 2023

The dealer at Herb Chamber's did a wonderful job with my car. I highly recommend my family to and friends. More

by Karen.jemmott
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn I give him a 5 star also
May 31, 2023 -

Herb Chambers Honda responded

Thank you for the kind feedback, Karen! We appreciate you recommending Herb Chambers Honda In Boston to your friends & family and hope you won't hesitate to reach out if we can be of service again in the future!

May 27, 2023

Sean Desliva gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time manageme More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
May 27, 2023 -

Kimberly responded

Sean gave me more than excellent service. Sean was very proficient and made me a priority; I didn’t have to wait for service. Sean is very understanding, reliable and have great time management. I am looking forward in doing future business with Sean. I truly appreciate Sean work ethics. Sean is that person that will make you leave Honda with a smile.

May 30, 2023 -

Herb Chambers Honda responded

Thank you for trusting Sean with all of your automotive needs, Kimberly! We're honored that you have full confidence in our team and look forward to doing future business with you! 😀

May 26, 2023

I recently had issue with my car battery. Drove to the Honda Herb Chambers in Dorchester, and i was promptly greeted by a advisor named Sean DeSilva. Sean was very knowledgeable and attentive More

by Daniel G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 26, 2023 -

Herb Chambers Honda responded

Thank you for your review, Daniel! We're so happy that Sean provided you with an excellent service visit! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

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