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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

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February 08, 2023

Depending who you talk to you can either have a good experience or average. Some people care and others don’t. But Sean DeSilva is a good honest man. All the best to him. More

by Z
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Mar 01, 2023 -

Herb Chambers Honda responded

Thank you for the review. If there's any specific feedback you'd like to share with us, please feel free to contact me directly so I can make sure it gets passed along to our team. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 08, 2023

I brought my 2020 Honda Passport to an appointment for routine maintenance and a few additional items (inspection, tire check.) In a very busy service area, I was served almost immediately. Sean DeSilva w More

by kathleen.corliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 09, 2023 -

Herb Chambers Honda responded

Thank you for sharing your experience, Kathleen! We appreciate you trusting the Herb Chambers Honda In Boston team with your Passport and are thrilled to hear that Sean provided you with excellent service during your visit. Take care and please don't hesitate to reach out if we can assist you with any future automotive needs!

February 08, 2023

Sean DeSilva was extremely helpful and I very much appreciated his guidance on what was needed. More

by Phillip P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Feb 09, 2023 -

Herb Chambers Honda responded

We're happy to hear Sean took such great care of you, Phillip! Thanks for the review and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

February 08, 2023

Robert is a very good employee always worry for all customers satisfaction he is doing a great work More

by aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers Honda responded

We're so glad you had a great visit with Robert during your service appointment! Thank you for rating us five stars! - Herb Chambers Honda In Boston

February 07, 2023

I feel good every time I come and use the services of my Honda dealership it’s always good to have them. Hanks More

by camargogerardo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Herb Chambers Honda responded

Thank you for your continued support of the Herb Chambers Honda In Boston team! We appreciate the kind review and look forward to your next visit!

February 06, 2023

Victor was amazing! He helped me early in the morning and took care of me throughout the day until the job was done! Got my breaks done and they feel great!! More

by HamelK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your vehicle! We're happy to hear Victor took great care of you throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future!

February 04, 2023

Sean DeSilva was very helpful and friendly. Great customer services. i had amazing experience. Proud More

by lpires21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 07, 2023 -

Herb Chambers Honda responded

Thank you for the wonderful feedback about your recent experience with Sean & the team here at Herb Chambers Honda In Boston! We hope we have the opportunity to serve you again in the future!

February 04, 2023

Hello☺️Sean DeSilva is absolutely above & beyond just an employee at Herb Chambers Boston. He gives his true inner self at heart & self to the customers always-I personally literally always am treated like More

by TAMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My apologies b/c I don’t know e/one above in the pictures to rate?
Feb 07, 2023 -

Herb Chambers Honda responded

Thank you for the kind review, Tammie! We're happy to hear that Sean always takes such wonderful care of you and we'll be sure to let him know how much you appreciate his excellent service. See you next time! - The Herb Chambers Honda In Boston Team

Feb 11, 2023 -

TAMMIE responded

Hello☺️I would also like to give a warm & kind “thank-you” to Nick Tarquini who is beyond & above “EXCELLENT” in his knowledge of helping ANY customer acquire the vehicle that is right for them. Nick is dedicated to the clients & his profession at Herb Chambers & exceptionally knowledgeable about customers acquiring extra coverage for their vehicles which I HIGHLY recommend-in heart❤️‍🩹you are truly appreciated✨✨✨

February 03, 2023

Everyone is always extremely friendly and helpful. Every time I’ve visited, people were ready to check me in and answer all the questions that I had. More

by SamanthaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 06, 2023 -

Herb Chambers Honda responded

Thank you for the kind words for our team, Samantha! We look forward to seeing you again! - Herb Chambers Honda In Boston

February 02, 2023

I was taken care of by Sean DeSilva when my tire was pressure was low. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 06, 2023 -

Herb Chambers Honda responded

We're so happy Sean gave you a five-star experience, Boo! Thank you for being a Herb Chambers Honda In Boston customer!

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