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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,342 Reviews
Call Service Center (617) 731-0100

1,342 Reviews of Herb Chambers Honda - Service Center

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November 20, 2022

I’ve never had an issue here with everything overall. Customer service has been amazing. More

by Janycia.dejesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Report | Print
Nov 22, 2022 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! We appreciate your support and look forward to seeing you next time!

November 20, 2022

I bring my car in for service, you always cost me more than originally expected More

by Poppedisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Herb Chambers Honda responded

Hello - I'm sorry to read your feedback and if you wish to discuss any of the items on your bill further, feel free to reach out. Thanks, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 19, 2022

Robert Hall provides the best service at all times at this dealership 10/10 highly recommended him. More

by Nerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to tell us about this wonderful experience! Robert and the team look forward to seeing you next time! - Herb Chambers Honda In Boston

November 19, 2022

I live in Melrose and drive all the way to this dealership due to the friendliness and efficiency of the staff. More

by PKJL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor at the counter!, Daniel Gilday, George Chandler
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Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for making the trip from Melrose to work with us here at Herb Chambers Honda In Boston! We're grateful for your continued support and look forward to your next visit!

November 19, 2022

Excellent, pleasant service. The customer service person was excellent. Appointment on time, fair price, ready on time More

by Ebutler
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Report | Print
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for your excellent review! We look forward to assisting you next time at Herb Chambers Honda In Boston!

November 19, 2022

Good customer service. Service member found extended warranty to fix a part and explained the process. More

by erin.maguire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for your review, Erin! -Herb Chambers Honda In Boston

November 18, 2022

Me atendieron muy bien, me encanto Robert muy amable y atento, no puedo quejarme e More

by yerelim_guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Herb Chambers Honda responded

¡Gracias por visitar Herb Chambers Honda In Boston! ¡Robert y el equipo esperan volver a verte la próxima vez!

November 18, 2022

The service experience this week was excellent as always. The service coordinator did a great job of listening to what I thought the car needed and diagnosing actual needs. Service was timely. More

by Ken Tebbetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
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Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your service needs, Ken! We appreciate the kind feedback and look forward to your next visit!

November 18, 2022

Great service from the whole team and most importantly Sean Thank you for your help! More

by Daniel Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Daniel! Sean & the team look forward to serving you again in the future! - Herb Chambers Honda In Boston

November 17, 2022

Great service always. Staff are very professional, helpful and warm. I always feel confident and assured of my car’s safety when I’m at this dealer. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean de Silva
Report | Print
Nov 18, 2022 -

Herb Chambers Honda responded

Thank you so much for the kind review! We appreciate you trusting the Herb Chambers Honda In Boston team with the care of your vehicle and look forward to seeing you next time!

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