Herb Chambers Honda - Service Center

Customer Service is consistently excellent and if there are any problems, staff resolve them quickly. are any problems, staff resolve them quickly. More

SEAN was AMAZING! he makes coming in for service quick and simple everytime. I recommend everyone to come in and see Sean for your next vehicle servicing. he makes coming in for service quick and simple everytime. I recommend everyone to come in and see Sean for your next vehicle servicing. More

Great service! Very friendly staff! Not too pricey. Got “the works!” and it only took a few hours. Very friendly staff! Not too pricey. Got “the works!” and it only took a few hours. More

Mr. DeSilva was polite, attentive, and explained the services and prices thoroughly. Great customer service. Thanks. services and prices thoroughly. Great customer service. Thanks. More

Very POOR customer service. The guy in the service desk needs customer service training on how to deal and attend to his clients. He didn’t tell us where to wait, whats the next The guy in the service desk needs customer service training on how to deal and attend to his clients. He didn’t tell us where to wait, whats the next step and left our finished paper work in his desk without telling his co workers where he went! I don’t think he love his job at all! They have no clue where he was?! We’ve waited for almost 2 hours. Poor hand off/ communication. I complained to the manager Susan who didn’t really address my concerns! I will tell all my friends, family and collegues not to go there if they don’t want to feel aggravated! Hoping this will not happen to other clients. I am not going back there! Customer service should be the priority if you want your business succeed! More

Sean Desilva was wonderful I mean he went above & beyond to make sure he touch base on everything outstanding customer service. Thank you I’ll be back to this location. to make sure he touch base on everything outstanding customer service. Thank you I’ll be back to this location. More

Mr. DeSilva was very helpful. Their Customer service is very professional. I would recommend them. very professional. I would recommend them. More

My experience was excellent, specifically Sean DeSilva, who was attentive to our needs, professional and thorough. Mario the Service technician was very efficient with servicing our Honda Accord. Janet San who was attentive to our needs, professional and thorough. Mario the Service technician was very efficient with servicing our Honda Accord. Janet Sanchez the customer service rep was very helpful as well. More

I have been going to Herb Chambers for service of my 2014 Honda accord for a few years now. Instead of going to the Herb Chambers in my town I would make the commute to Boston just to see my favorite service Honda accord for a few years now. Instead of going to the Herb Chambers in my town I would make the commute to Boston just to see my favorite service advisor Sean DeSilva. Sean has always greeted me with open arms. He is very informative, kind and professional. I highly recommend Sean for my services and thank you Clyde for helping and for being extremely patient with me - with getting my NEW 2022 Honda Passport!! You made it happen and I appreciate it soooooo much!! Thank you for listening! I have recommended my daughter to you and she and I will be over there very soon!! Nice job HERB CHAMBERS HONDA!! More

One Star is too much for this crew! I brought my Honda in for service, they charged me 169.00 for the privilege of doing business with them and then changed out two components that I brought my Honda in for service, they charged me 169.00 for the privilege of doing business with them and then changed out two components that had nothing to do with the assessment, without my permission. Nothing for nothing...they wanted to make me pay a huge amount of money for unnecessary work. They mentioned and were angry that I had not been doing oil changes and regular maintenance with them. Sufficed to say...but I will be writing a letter to Herb Chambers, and I will not allow friends or family to do business with this company, in the future. More