Herb Chambers Honda - Service Center

My advisor was cooperative, helpful, trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. More

Brought my 2017 CRV on a Friday morning for water leak in the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to ha the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to have Lyft to shuttle me home while the car is being serviced. Saturday noon time, a technician (Rick) called to let me know that he found the root cause and needs my approval to do this fix. I was very glad to hear that and approved and was told that I can pick up my car later that day. At 2pm, Sean DeSilva called me and arrange Lyft to pick me up. Sean is exceptional, his years of knowledge and professionalism serving his customers. He clearly explained to me what causes the clogs and leaks in my CRV. Overall I was very satisfied with today’s service and very appreciative for Honda’s exceptional customer service. Thanks Sean. Ken More

I went in for an oil change. The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiti The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiting area and took the time to ask how I was doing as well as my car. She and all employees were very professional. More

Sean DeSilva is the service advisor I worked with for my 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through all of my vehicle's service records and clearly explained which maintenance items I should consider and which ones I didn't need yet. He also correctly diagnosed and addressed some vehicle issues I was having. I would go to Herb Chambers Honda of Boston service again and recommend it. (PS - I wish they still did the car wash service that they used to do at the Allston/Brighton location) More

I dealt with Sean DeSilva two years ago at this dealership for my 2008 Honda Element, which needed substantial work. He did a great job then and a great job again this past weekend when I brought dealership for my 2008 Honda Element, which needed substantial work. He did a great job then and a great job again this past weekend when I brought in the same car for another round of intensive care. He even went the extra mile to get the car inspection-ready so that I could pick it up and drive it same day without a return trip to dealership on Monday. More

It finished sooner than expected and the staff are all very courteous and professional, the free car wash coupon is a bonus. While it might not be relevant this time, it will be nice if the dealership pro very courteous and professional, the free car wash coupon is a bonus. While it might not be relevant this time, it will be nice if the dealership provides shuttle to drop patrons off at the nearest subway stop should the maintenance requires extended period of time More

Sean was so nice and helpful. He explained every thing very clearly and made sure I had everything I needed. I really appreciate it. He explained every thing very clearly and made sure I had everything I needed. I really appreciate it. More

Shawn DeSilva, our service representative, was very knowledgeable, responsive and polite. We were very pleased with him. knowledgeable, responsive and polite. We were very pleased with him. More

I dealt with Sean DeSilva. I came in for a standard service and Sean quickly reviewed my past service history and recommended the right work I needed. I was in and out quickly I came in for a standard service and Sean quickly reviewed my past service history and recommended the right work I needed. I was in and out quickly and Sean provided me all the detail I needed. Highly recommend Sean and this dealer. More

Service advisor Sean Desilva got my car in for new tires the same day I called him. He is always very professional and fully explains not only what was done to the vehicle but what is coming up in the futu the same day I called him. He is always very professional and fully explains not only what was done to the vehicle but what is coming up in the future for service. More