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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,311 Reviews

1,311 Reviews of Herb Chambers Honda - Service Center

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June 16, 2022

This high rating is for my most recent service experience, not my original purchase experience. Valet was friendly. Service Adviser Sean DeSilva was attentive and explained possible causes and h More

by Fit Kit
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva, Nick Karam
Jun 16, 2022 -

Herb Chambers Honda responded

Thank you for the five stars! We're happy to hear that Sean and Nick could help you out and we hope to see you back here at Herb Chambers Honda In Boston for all of your future auto needs!

June 15, 2022

I had a great experience and Sean DeSilva was fantastic! He took care of my brakes and did his best to make it affordable for me. He also made sure I didn’t pay for any unnecessary services. Turnaround was More

by Karishma.roopchand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 16, 2022 -

Herb Chambers Honda responded

Thank you for the five stars, Karishma! We are happy to hear that Sean could assist you during your visit with us and we hope to see you back here at Herb Chambers Honda In Boston for all of your future automotive needs.

June 14, 2022

I always look forward to checking in at my Herb Chambers Honda Service Center located at 720 Morrissey Blvd.,Boston. I never have to stress about the care my van will receive. My top notch Service Advisor - More

by Rodvans845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 15, 2022 -

Herb Chambers Honda responded

Thank you for the kind review! We appreciate you trusting Sean & the Herb Chambers Honda In Boston team with the care of your Odyssey and can't wait to share this wonderful feedback with them. Take care and we'll see you at your next visit!

June 14, 2022

Had a service appt on Wednesday. Dropped car night before. They are always so accommodating and helpful. Especially Sean. He makes sure tjings are done correct. Always helpful. I’ll More

by Donovanjosephjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 15, 2022 -

Herb Chambers Honda responded

Thank you for the review, Donovan! We are happy to hear that Sean could assist you during your visit with us and we hope to see you back! -Herb Chambers Honda In Boston

June 13, 2022

I went in because my car needed a 30k tune up and my A/C was blowing warm air. Sean DeSilva and Robert Hall were very clear in communicating what was being done on my car and the potential cost and we're ev More

by Felisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 13, 2022 -

Herb Chambers Honda responded

Felisha, thank you so much for choosing Herb Chambers Honda In Boston. We're glad we were able to help and look forward to assisting you with your future automotive needs. - Herb Chambers Honda In Boston

June 12, 2022

Sean DeSilva went out of his way to provide EXCEPTIONAL customer service!!! He assisted with scheduling my appointment (he squeezed me in on busy Saturday) and offered door-to-dealership tranportation. The More

by Lakia C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 13, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience. - Herb Chambers Honda In Boston

June 11, 2022

East to schedule maintenance and they got me in and out quickly. They also gave me information for the future. More

by Rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 14, 2022 -

Herb Chambers Honda responded

Thanks for the positive review! We appreciate the kind words and we hope to see you back here at Herb Chambers Honda In Boston for all of your future automotive needs.

June 10, 2022

I went in for a oil change today, this has been by far my best experience at this location! The service advisor I had today name was Sean DeSilva. He did an amazing job with explaining my vehicle needs and q More

by Michaela Hastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 10, 2022 -

Herb Chambers Honda responded

We appreciate your kind feedback and five-star rating, Michaela! We're happy Sean provided such great support and care during your car service at Herb Chambers Honda In Boston! Our team looks forward to seeing you at your next appointment and we hope you have a great weekend! Thank you!

June 10, 2022

I arrived for routine maintenance and a few additional requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 mai More

by Momo406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! We're truly grateful for all of your support over the past 30 years and are glad to hear that Victor took excellent care of you during your recent visit. Thanks again for your loyal business - we look forward to seeing you next time!

June 10, 2022

Sean and Mary provided excellent information and service to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally More

by Kalvinduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 13, 2022 -

Herb Chambers Honda responded

Thank you for visiting us here at Herb Chambers Honda In Boston! We're happy to hear Sean & Mary provided you with wonderful service and we'll be sure to share this kind review with them. Thanks again for the support and please don't hesitate to reach out if we can be of assistance again in the future!

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