1,311 Reviews of Herb Chambers Honda - Service Center
This high rating is for my most recent service experience, not my original purchase experience. Valet was friendly. Service Adviser Sean DeSilva was attentive and explained possible causes and h experience, not my original purchase experience. Valet was friendly. Service Adviser Sean DeSilva was attentive and explained possible causes and how to avoid having to bring it in next time. While we were there, Sales & Leasing Consultant Nick Karan was efficient and responsive about assessing our car’s value. More
I had a great experience and Sean DeSilva was fantastic! He took care of my brakes and did his best to make it affordable for me. He also made sure I didn’t pay for any unnecessary services. Turnaround was He took care of my brakes and did his best to make it affordable for me. He also made sure I didn’t pay for any unnecessary services. Turnaround was super fast as well! More
I always look forward to checking in at my Herb Chambers Honda Service Center located at 720 Morrissey Blvd.,Boston. I never have to stress about the care my van will receive. My top notch Service Advisor - Honda Service Center located at 720 Morrissey Blvd.,Boston. I never have to stress about the care my van will receive. My top notch Service Advisor - Sean Desilva is always on hand to make me feel right at home and to provide me with his expert advise and recommendations on what I need to address in order to keep my Odyssey van running in mint condition. Sean is not just personable, but easy to get along with and very adept with his insight on Car/Van care. He is serious about providing his clients with 100% clad iron stellar service. I always call or look for Sean when I am at the Service Center. I know without reservation that I can refer Sean to all my friends and they will receive the same great service and after care recommendations. I always leave the dealership and service center with a confidence that I have received the best that Herb Chambers of Boston is offering to the members and clients across the board…which is the same awesome value and after care service. With Service Advisors like Sean Desilva, the experience is always a win-win which keeps you coming back. More
Had a service appt on Wednesday. Dropped car night before. They are always so accommodating and helpful. Especially Sean. He makes sure tjings are done correct. Always helpful. I’ll Dropped car night before. They are always so accommodating and helpful. Especially Sean. He makes sure tjings are done correct. Always helpful. I’ll keep coming back. Thanks More
I went in because my car needed a 30k tune up and my A/C was blowing warm air. Sean DeSilva and Robert Hall were very clear in communicating what was being done on my car and the potential cost and we're ev was blowing warm air. Sean DeSilva and Robert Hall were very clear in communicating what was being done on my car and the potential cost and we're even able to reach out to my warranty company to get some of my repairs paid for, otherwise I wouldn't have been able to afford it. More
Sean DeSilva went out of his way to provide EXCEPTIONAL customer service!!! He assisted with scheduling my appointment (he squeezed me in on busy Saturday) and offered door-to-dealership tranportation. The customer service!!! He assisted with scheduling my appointment (he squeezed me in on busy Saturday) and offered door-to-dealership tranportation. They also did a great job on the interior detail and provided a complimentary wash-- my car looked brand new!!! 10 for 10 all-star service!!! I will DEFINITELY return to Herb Chambers Honda for all my service and repair needs! More
I went in for a oil change today, this has been by far my best experience at this location! The service advisor I had today name was Sean DeSilva. He did an amazing job with explaining my vehicle needs and q best experience at this location! The service advisor I had today name was Sean DeSilva. He did an amazing job with explaining my vehicle needs and quotes on pricing for tires and brakes, I usually feel overwhelmed at the dealer, but Sean put me at ease and I left happy and looking forward to my next appointment! Thank You ! More
I arrived for routine maintenance and a few additional requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 mai requests (wiper blades, inspection and fob battery). I was immediately directed to Victor who spent time reviewing my needs and explaining the B1 maintenance. I was given a time line to expect my work to be finished. Victor checked in several times to up date me on the progress of my maintenance and the work was finished ahead of schedule. I have used Herb Chambers of Boston for over 30 years. I have almost always worked with great Service Advisors like Victor. He is really a star. More
Sean and Mary provided excellent information and service to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally to me. It was my first time going there and I'm glad I did. Everything I asked or needed was fixed and answered in a timely manner and professionally. If they are reading this I want to thank them for their time and effort. More