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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,470 Reviews

1,470 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 27, 2025

Excellent service representative TALISA was very helpful with my 25,000 mile service time. She is very knowledgeable and thorough about her work ethic. Looking forward to seeing her for the next service cal More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Always a good service experience at this dealership. Good service bundles. Easy to schedule. Prompt service. More

by bef6301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

We had a good experience with this dealership. Initial problems were quickly taken care of. Elijah handled our issue and was user friendly. More

by gerry2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emile Salem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Chahwan General Manager
July 26, 2025

Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. More

by mageejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More

by Roch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Customer service agents are sensitive to the customer's needs and efficient. Clean comfortable waiting area as well More

by janebf312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cosette
July 22, 2025

Thanks to James, and the mechanics, I had a 5-star experience at Lexus, Hingham! I highly recommend their services. Thank you! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that James and our team made your experience 5-stars. Thank you for choosing Herb Chambers Lexus of Hingham and for the high recommendation!

July 19, 2025

Simple but excellent service. Quick, great communication by Cosette, checkout process was very good. A complimentary wash and vacuum for just a state inspection sticker was going More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

It makes our day to hear that Cosette went above and beyond to assist you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback with us!

July 18, 2025

I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great experience with Tom and our team! We appreciate your business, and we look forward to seeing you again at Herb Chambers Lexus of Hingham.

July 18, 2025

The experience is always great whether purchasing a vehicle or having it serviced. The valet service is a huge plus More

by Helenmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued support of Herb Chambers Lexus of Hingham! We appreciate your business, and we look forward to welcoming you back next time.

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