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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,463 Reviews

1,464 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 19, 2022

The valet service was excellent, service staff were professional and the facility as beautiful as a ritzy hotel. Although, I still would like that Lexus branded fleece vest delivered to me. More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Feb 21, 2022 -

Herb Chambers Lexus of Hingham responded

Dom, we are thrilled that we could give you a great experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your positive review. Drive safely until we see you again!

February 18, 2022

No complaints. John was great. I appreciate the service. I was in and out with no problem. More

by kahlene2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Feb 18, 2022 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review - thanks so much! We hope to see you back at Herb Chambers Lexus of Hingham for your next service!

February 18, 2022

Tom always takes good care of my car concerns. Slipped me in the other Day with one of my needs. He is the Best More

by Moneycopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Herb Chambers Lexus of Hingham responded

It's terrific to hear that you know you can rely on Tom to accommodate you and take care of your service needs! We're honored to be your chosen service provider at Herb Chambers Lexus of Hingham, and we hope you'll stop by again next time you require maintenance!

Feb 20, 2022 -

Moneycopper responded

Tom does a great Job

February 17, 2022

Great service being provided. Explains necessary things need to be done on your car. Highly recommended More

by lewyno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Feb 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your recommendation! We are delighted that you can trust our Herb Chambers Lexus of Hingham team to provide informative, helpful service. Hope to see you at your next visit!

February 16, 2022

Tom is very professional knowledgeable and courteous- does an amazing job. Credit to your dealership More

by sharonlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Tom delivered such a successful and straightforward service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

February 14, 2022

Jonathan was quite courteous and prompt took me in; his explanations were quite easy to understand More

by gerrimarkus
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

We are always happy to see that Jonathan is creating positive experiences for our guests. Thanks for supporting Herb Chambers Lexus of Hingham and we'll see you next time!

February 12, 2022

I was very pleased with Jared. He helped me with certain things that were wrong with my car. Soon as I pulled in he told me about my exhaust. Which I couldn’t figure out. Also he let me use a car until my c More

by rhodesstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Carpenter
Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

We are thrilled that Jared and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We look forward to your next visit!

February 12, 2022

Getting my RX 350 serviced for the first time. The experience was painless and relaxing. More

by Kristijbyrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared, Eric Barbosa, Jon Seekins
Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to take care of your Lexus RX 350! Thank you for trusting Herb Chambers Lexus of Hingham with your business, we look forward to your next visit.

February 10, 2022

The gentleman who registered my car in was very pleasant. The service associate, Jarod was very pleasant and professional. He mentioned a wait time of 90 minutes but I only had to wait an hour. The waitin More

by Aleblanc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod. Gets 5 stars for excellent service
Feb 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! It is our goal to deliver a seamless and efficient service experience, and it is wonderful to hear that this was reflected in your time working with Jarod and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

February 09, 2022

It’s very impressive but you seem to pay for that dealership. I wish I could afford the cars they sell there More

by Nhodgkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your feedback. We strive to provide an excellent value to our guests so I apologize that you aren't satisfied with our prices. If you would like to share further details here, please reach out to me directly. I would be glad to have a conversation. Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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