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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,451 Reviews

1,451 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 06, 2022

Very professional dealership. They always are willing to help you and make you feel comfortable with their process. More

by Lindy543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mccafferry,Tom
Jan 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued business and your confidence in our work! It means a lot that you are a happy Herb Chambers Lexus of Hingham customer and we look forward to the next opportunity to assist you with your vehicle.

January 05, 2022

Very very satisfying.nice to deal with people who care about customers. Best dealership in mass. More

by Mr.D
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Herb Chambers Lexus of Hingham responded

We're happy to hear the Herb Chambers Lexus of Hingham team was able to assist you so successfully. Thanks for the kudos!

January 05, 2022

I’m tremendously happy with the service. They were able to accommodate my needs and have three needs all at once. More

by Juliebandoni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James
Jan 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Julie! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 04, 2022

Excellent customer service, prompt, efficient and polite. Service manager Jonathan great personality and attention to detail More

by Metermaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Jonathan and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 03, 2022

Always excellent customer service provided and everyone that helps me is very professional and quite helpful More

by Lilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Reviews like these make our day, Lilian! Thank you so much for supporting Herb Chambers Lexus of Hingham!

January 01, 2022

Great service at a customer oriented Lexus dealership. Super efficient staff, but also thoughtful and courteous… so glad we have this place for our cars to be serviced! More

by tarsi02.bookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

January 01, 2022

All went as planned in time was told, the only thing I noticed was some areas were not clean, like the service counter where they use to serve food More

by cmorris421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are happy to hear that you had a successful service experience working with the team. With regard to the rest of your feedback, we are always looking for ways to improve for our guests and will be sure to work towards improving our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 01, 2022

Fantastic professional place. I had felt high class in there. Good customer service. Can’t thank enough! More

by Ash.0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Claudia Melgarejo, Jon Seekins, Kevin Chan
Jan 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you so much for the glowing review! We're delighted that you were able to have a successful experience from start to finish with the Herb Chambers Lexus of Hingham team. Drive safely!

December 30, 2021

Service estimate was accurate, service rep Jonathan was efficient and extremely helpful, service time was shorter than I anticipated. I was offered a loaner which I ultimately did not need. Also I had chec More

by Sfodb521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Dec 30, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing this feedback about your experience with our service team. We are so glad that Jonathan provided informative care and that you got back on the road in a timely manner. Enjoy your day! - Herb Chambers Lexus of Hingham team

December 29, 2021

Very prompt and courteous. All concerns were taken care of. Wonderful waiting area. Comfortable and coffee was good. More

by Gfrooney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Dec 29, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could handle all your questions and concerns! Thank you for reviewing Herb Chambers Lexus of Hingham, and be in touch if there's anything else we can do for you!

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