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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,451 Reviews
Call Service Center (781) 210-5200

1,451 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 18, 2021

I have been going to the Hingham dealership for several years now and the service and customer treatment has always been very good. More

by bsilva147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Dec 20, 2021 -

Herb Chambers Lexus of Hingham responded

Your confidence in the Herb Chambers Lexus of Hingham team means a lot to us! Thank you so much for the feedback and we look forward to seeing you again next time. Take care!

December 18, 2021

Great customer service - very efficient, friendly, and professional. I love going here, Tom and Jarrod take good care of me and my car More

by kkennedy1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Herb Chambers Lexus of Hingham responded

We can't tell you how much it means to us to hear you say you love coming to Herb Chambers Lexus of Hingham! Tom and Jarrod will be delighted to read your kind words about their above and beyond care as well. Thank you for choosing our team to take care of your automotive needs, and we look forward to our next chance to provide you with efficient and friendly service again!

December 16, 2021

As usual I had a very smooth process bringing in my car knowing what was going to be done. Excellent service More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
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Dec 17, 2021 -

Herb Chambers Lexus of Hingham responded

We're so happy that our commitment to great service stood out to you, Steve. Thanks so much for choosing Herb Chambers Lexus of Hingham!

December 16, 2021

My service advisor Thomas McCafferty provides excellent customer service. All requested work is done and car returned at stated time. That's good service. Thank you. More

by welstd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Thomas and the Herb Chambers Lexus of Hingham service team always take wonderful care of you. Thank you for trusting us with your business and your vehicle!

Oct 20, 2022 -

welstd responded

Thomas McCafferty once again provided really good customer service. He constantly goes out of his way to supply excellent customer service and ensures that his guests are exceedingly satisfied. I am. Thanks Tom!

December 16, 2021

Excellent overall customer service.Jared was great as my service advisor as well as Bill who checked my Lexus in. This is the only place I would bring my Lexus to for service. Keep up the great work guys !! More

by Bill D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cohen 5 Star
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Dec 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to let others know about your great service experience, Bill! We're thrilled Jared and Bill were able to assist you with your Lexus so seamlessly. Please let us know if there is anything else the Herb Chambers Lexus of Hingham team can do for you. Drive safely!

December 16, 2021

The service was fast and the staff was professional and friendly. I am satisfied. Highly recommended More

by anvar.as2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy to hear that your service experience went off without a hitch! Thanks for trusting Herb Chambers Lexus of Hingham to get the job done. Drive safely!

December 15, 2021

5 starts I had a great experience. The service advisor Very friendly and patience. Good service and ON TIME More

by ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 15, 2021 -

Herb Chambers Lexus of Hingham responded

Ivan - Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

December 14, 2021

Kevin my advisor was very thorough and made sure that I had a loaner that I could use when my vehicle was being serviced. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 14, 2021 -

Herb Chambers Lexus of Hingham responded

Hey Dave, thank you for giving Kevin a shoutout for scoring you a loaner while your vehicle was being serviced. We appreciate your business here at Herb Chambers Lexus of Hingham!

December 14, 2021

My service advisor Kevin Chan was very professional and helpful. I am happy with the service. More

by vkaspler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great review of Kevin and the team! Your business is important to us here at Herb Chambers Lexus of Hingham, and we hope you will continue to choose us for your service needs.

December 12, 2021

The service advisor Lauren took great care of me and was very prompt and thorough. I was very happy with my appointment. More

by vercom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Dec 13, 2021 -

Herb Chambers Lexus of Hingham responded

We are so happy that Lauren was prompt, thorough, and great to work with. We appreciate your confidence in our team's work here at Herb Chambers Lexus of Hingham!

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