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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,449 Reviews
Call Service Center (781) 210-5200

1,449 Reviews of Herb Chambers Lexus of Hingham - Service Center

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November 05, 2021

Very good service and attention to the customer concerns. Also very responsive to getting your car fixed and returned back to you. More

by Bigblack06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are delighted to know that you're a satisfied customer. - Herb Chambers Lexus of Hingham team

November 04, 2021

Always very pleased with this dealership’s service team. They have always provided high quality, excellent service. More

by Kathy.warburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 04, 2021 -

Kathy.warburton responded

Thank you for always providing a great service experience. Kevin Chan is my service rep and has always been polite, professional and helpful. I greatly appreciate the service you provide and would recommend your dealership to anyone.

Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Kevin know he is always such a big help during your service visits. Your support means the world to all of us at Herb Chambers Lexus of Hingham. Take care!

November 03, 2021

Kevin from Service Department is the Best! He has done a Kevin from Service Department is the Best! He has done a great service every time we go there. 👍👍 More

by abc1328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 03, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad Kevin and the Herb Chambers Lexus of Hingham service team always take great care of you! Thank you so much for your review and business!

November 03, 2021

Kevin at Service Department he is the Best!Always give Kevin at Service Department he is the Best! Always give us the the Great Service! 👍👍 More

by Cam Chan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 03, 2021 -

Cam Chan responded

Kevin is the Best !

Nov 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to give Kevin such a great shoutout! We love to hear feedback from our happy customers and appreciate you taking the time to leave us your review. Have a great day! - Herb Chambers Lexus of Hingham

November 03, 2021

Great customer service experience. Excellent communication and service. Nice waiting area and food and drinks. More

by Lexus GX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Nov 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the five stars! We're so pleased to hear we could provide a great service experience. Please let us know if there is anything else we can help you with. Take care! - Herb Chambers Lexus of Hingham

November 03, 2021

The service is impeccable. Tom McCafferty is the definition of customer service. He always goes above and beyond! More

by Jhsassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to share your glowing review of Tom and we will be sure to pass along your feedback to him! Thank you for choosing Herb Chambers Lexus of Hingham, hope to welcome you back for your future service needs.

November 02, 2021

I always feel that I get value for the money I spend at the service department. More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Nov 02, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate this feedback, Bill! Thank you for choosing Herb Chambers Lexus of Hingham for your auto service needs.

November 02, 2021

Dealership has always done a great job servicing my car. I always feel confident in the services. Tom as my service advisor is excellent! More

by Lmbrowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for trusting the Herb Chambers Lexus of Hingham team to keep your car running smoothly throughout the years! We appreciate you giving Tom a shoutout.

October 30, 2021

Tom did an excellent job as my advisor.I had a list of Tom did an excellent job as my advisor. I had a list of requests, he came out to the car with me to make sure he saw and understood what I meant. Got More

by Almcchesney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a, bought car in Watertown
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Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

We're pleased that Tom was great to work with. It makes us happy that he could take care of all your needs. See you again next time here at Herb Chambers Lexus of Hingham!

October 30, 2021

Wonderful staff to deal with. Everyone is very helpful and very kind . I would give 10 stars! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
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Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

Cynthia, we are thrilled that you had such a positive experience working with our team! Seeing your five-star review makes our day and we hope to welcome you back to Herb Chambers Lexus of Hingham in the future. Thank you!

Nov 01, 2021 -

Cynthia responded

I will always have my car service at your dealership as well as purchasing a new vechicle.

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