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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,449 Reviews
Call Service Center (781) 210-5200

1,449 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 30, 2021

Very professional and accommodating. Always feel very confident in the work they perform on m More

by Lindy543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine
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Oct 30, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help! Thanks for supporting Herb Chambers Lexus of Hingham!

October 26, 2021

Ask for Jared and he will get the job done. If I dealt with Jared initially this rating would have been a 5 More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
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Oct 26, 2021 -

Herb Chambers Lexus of Hingham responded

Eric, this shoutout of Jared is wonderful and we're pleased that he was so great to work with. We appreciate your feedback and if we can help you in the future, please let me know. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 25, 2021

Great helpful staff and nice location. Tom is always willing to work with us keeps us informed about the work on the car. More

by kulinshahmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham! We're happy that Tom works hard to take care of your vehicle. See you again next time!

October 24, 2021

Very efficient and focused on the owners problems . Easily explained to the owner the work that was done . More

by Flhorgan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help you out! Thanks for supporting Herb Chambers Lexus of Hingham!

October 23, 2021

Kevin was knowledgeable and helpful. I had another issue with the rear bumper sensors that I am handling with Kevin’s advice. He did a good job. More

by Dstubby2000Dansull
Recommend Dealer
Yes
Employees Worked With
I dealt with Kevin and the woman who process my bill., Kevin Chan
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Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that Kevin delivered such a successful service experience. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

October 21, 2021

Dealer installed 4 new tires and alignment. My service rep Jared was truly outstanding. He would be the reason to return to Lexus of Hingham More

by jamiepi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Cohen in Service
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Oct 21, 2021 -

Herb Chambers Lexus of Hingham responded

Jared will be elated to hear that his outstanding service is the reason you plan to return to Herb Chambers Lexus of Hingham! We're grateful that your service needs brought you to our door, and we look very forward to working with you in the future!

October 20, 2021

Dealership is clean, friendly, knowledgeable and very professional. I’ve always had a good experience there. More

by Rfaich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Oct 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 19, 2021

The Service is good. Jonathan is very friendly and nicely. Highly recommendation. Thank you very much More

by Kelly Vuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Oct 20, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Kelly, thanks for the great review! We're glad that Jonathan was friendly and kind! We will see you again next time.

October 19, 2021

Good experience whenever I bring my car in for service. Timely and courteous interaction with staff More

by Guercie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 19, 2021 -

Herb Chambers Lexus of Hingham responded

We're so pleased we could deliver a great service experience for you. Please let us know if there is anything else we can do for you down the road. Take care! - Herb Chambers Lexus of Hingham

October 19, 2021

I was first greeted by Scott in the bay; very personable and I went to see John and again very personable. I then saw Kevin who explained what had t be done to get my inspection sticker; that was painful to More

by Ja.charness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott who greeted me, Jon Seekins, Kevin Chan
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Oct 19, 2021 -

Herb Chambers Lexus of Hingham responded

We apologize you found our pricing to be unreasonable. We do everything we can to provide excellent value to our guests, and I would be glad to discuss your charges directly, or any other points of dissatisfaction you may have. Don't hesitate to contact me, if you are interested. Otherwise, I wish you all the best and thank you for taking your business to Herb Chambers Lexus of Hingham. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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