Herb Chambers Lexus of Hingham - Service Center

My duration at Lexus was quick and efficient. All my questions and concerns were answered. questions and concerns were answered. More

Great Service / friendly staff / timely work close to home / honest and trustworthy Happy happy happy happy happy happy happy happy happy happy happy happy happy home / honest and trustworthy Happy happy happy happy happy happy happy happy happy happy happy happy happy More

I brought my vehicle to this dealership for a water leak into my car. Claudia was the first person I spoke to and told me my insurance would cover the damage so I reluctantly left my car there so the insur into my car. Claudia was the first person I spoke to and told me my insurance would cover the damage so I reluctantly left my car there so the insurance adjuster could come and see it. The aforesaid person never got back to me to find out where I stood After multiple calls and phone chase I was told that Claudia no longer worked there and was given over to another agent I had to get a rental car and left my car there to be repaired not one person including the insurance adjuster did not call or notify me about what was going on. I was without any information. Finally after numerous calls I got an answer I was without my automobile for a week and a half. James finally spoke to me about the situation and finally got my automobile back More

I was taken for my appointment immediately. Comfortable waiting are, and finished my 10,000 sooner than expected. Great dealership. waiting are, and finished my 10,000 sooner than expected. Great dealership. More

Prompt friendly professional service. Very clean. Takes covid seriously and ensures a comfortable environment for clients covid seriously and ensures a comfortable environment for clients More

Had a major issue when my car shut down while driving on 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chamber 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chambers Lexus Dealer in Hingham, Ma. early that evening. Service was closed but Tom listened to my story and wrote it down for James Burbine , the service Director. I got to the dealer about 7:30am the next morning, talked with James. They were already determining what they would do and got right at it, They determined the cause (fuel pump failure), replaced it, fixed the codes/alerts that were affected and got me on my way by 10:30 towards Woods Hole. They kept me informed along the way. Well done! More

We have been dealing with Tom all the time. He is very accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak More

Tom is nice and helpful. He gave me great advice for my Lexus maintenance. I would recommend Tom as a great customer service. Lexus maintenance. I would recommend Tom as a great customer service. More

Without an appt time was quick and efficient. Service friendly. Updated us to what was next friendly. Updated us to what was next More

Have bought 2 suvs there and will go back for my third. I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I didn't give it the maximum stars was the wait in service to see an advisor. Tom (service advisor) was very professional and helpful. They just need more help in that department. All in all, the best dealership around. More