Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,451 Reviews of Herb Chambers Lexus of Hingham - Service Center
I was taken for my appointment immediately. Comfortable waiting are, and finished my 10,000 sooner than expected. Great dealership. waiting are, and finished my 10,000 sooner than expected. Great dealership. More
Prompt friendly professional service. Very clean. Takes covid seriously and ensures a comfortable environment for clients covid seriously and ensures a comfortable environment for clients More
Had a major issue when my car shut down while driving on 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chamber 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chambers Lexus Dealer in Hingham, Ma. early that evening. Service was closed but Tom listened to my story and wrote it down for James Burbine , the service Director. I got to the dealer about 7:30am the next morning, talked with James. They were already determining what they would do and got right at it, They determined the cause (fuel pump failure), replaced it, fixed the codes/alerts that were affected and got me on my way by 10:30 towards Woods Hole. They kept me informed along the way. Well done! More
We have been dealing with Tom all the time. He is very accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak More
Tom is nice and helpful. He gave me great advice for my Lexus maintenance. I would recommend Tom as a great customer service. Lexus maintenance. I would recommend Tom as a great customer service. More
Have bought 2 suvs there and will go back for my third. I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I didn't give it the maximum stars was the wait in service to see an advisor. Tom (service advisor) was very professional and helpful. They just need more help in that department. All in all, the best dealership around. More
Exceptional service. My car was detailed and I got an inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to ev inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to everyone. More
I love the service you get at Herb Chambers Lexus. They are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shop are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shoppes while it was being done then they came to pick me up when it was ready. More
Excellent service, drop off and pickup times were right on schedule as promised. on schedule as promised. More