Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,451 Reviews

1,451 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
August 13, 2021

I was taken for my appointment immediately. Comfortable waiting are, and finished my 10,000 sooner than expected. Great dealership. More

by Luckylexusgeegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Aug 13, 2021 -

Herb Chambers Lexus of Hingham responded

We're so happy to hear that the Herb Chambers Lexus of Hingham service team exceeded your expectations and got you back on the road in no time - that's what we strive for! It was our pleasure to help out with your 10,000-mile check-up and we hope to see you at your next one! Safe travels!

August 13, 2021

Prompt friendly professional service. Very clean. Takes covid seriously and ensures a comfortable environment for clients More

by Jaclyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Carpenter, James Burbine, Jon Seekins
Aug 13, 2021 -

Herb Chambers Lexus of Hingham responded

Jaclyn - Thank you for the great review! We appreciate your support and are thrilled to hear that you felt comfortable during your time working with us. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

August 12, 2021

Had a major issue when my car shut down while driving on 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chamber More

by Joelou3
Recommend Dealer
Yes
Employees Worked With
James Burbine
Aug 13, 2021 -

Herb Chambers Lexus of Hingham responded

Your review fills us with pride. We are so happy to hear we could accommodate you and address your concerns with your vehicle. We will certainly let Tom and James know their commitment to getting you back on the road made all the difference in what could have been a stressful situation. It was our pleasure to assist you and we thank you for choosing Herb Chambers Lexus of Hingham!

August 12, 2021

We have been dealing with Tom all the time. He is very accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak More

by Leela
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Herb Chambers Lexus of Hingham responded

Leela - Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

August 11, 2021

Tom is nice and helpful. He gave me great advice for my Lexus maintenance. I would recommend Tom as a great customer service. More

by lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Herb Chambers Lexus of Hingham responded

Lily, thank you for sharing your positive feedback about Tom and the team! We appreciate your business here at Herb Chambers Lexus of Hingham. See you next time!

Aug 14, 2021 -

lily responded

Absolutely! Thank you for your great services. Best, Lily

August 11, 2021

Have bought 2 suvs there and will go back for my third. I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I More

by CathyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Herb Chambers Lexus of Hingham responded

Your confidence in the Herb Chambers Lexus of Hingham team makes us so proud, Cathy! Thanks for giving Mark and Tom such a special shoutout! We're fortunate to have them on our team and will be sure to pass along your thanks. Safe travels and have a great day!

August 11, 2021

Without an appt time was quick and efficient. Service friendly. Updated us to what was next More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Aug 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

August 09, 2021

Exceptional service. My car was detailed and I got an inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to ev More

by Berremlln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Aug 09, 2021 -

Berremlln responded

Bettemlln. Please correct.

Aug 10, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback and for doing business here at Herb Chambers Lexus of Hingham - we hope to see you back again for your next maintenance visit!

August 09, 2021

I love the service you get at Herb Chambers Lexus. They are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shop More

by nolan.sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo, Kevin Chan
Aug 09, 2021 -

Herb Chambers Lexus of Hingham responded

Nolan, we strive to make the service experience a breeze and are glad we're achieving that goal. Thank you for doing business here at Herb Chambers Lexus of Hingham - and come back soon!

August 06, 2021

Excellent service, drop off and pickup times were right on schedule as promised. More

by john.baldinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share, John! We appreciate your support and are happy to hear that you had such an efficient service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

...
128
...