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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,451 Reviews

1,451 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 31, 2021

They are great always on top of everything, pleasant and helpful . I do miss the snacks and drinks while we wait but I do understand why. More

by psavill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for your continued support of Herb Chambers Lexus of Hingham!

July 30, 2021

Claudia was extremely helpful in making the service experience pleasant explaining everything that happened in the service. Waiting area was acceptable. Service area for coffee etc needs to be improved More

by Mikeq1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Aug 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you, Mike! It's great to hear that Claudia helped make your recent visit such a success. We appreciate this feedback regarding our facilities as well. Enjoy your week!

July 29, 2021

Always polite and attentive. Service was as I was told - on time! Kevin found a coupon for me and arranged my transport beautifully! Super shuttle driver as well, I wish I remembered his name. More

by jmscottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my shuttle driver was GREAT, very very polite and attentive, Kevin Chan
Jul 30, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the 5 stars! We're glad that our team was polite and attentive and that the service was prompt. It's great that Kevin could help you score a great deal and that your driver was lovely. --The Herb Chambers Lexus of Hingham Team

July 29, 2021

First rate, thorough, professional, curtious, friendly immaculate facilities, and I cannot say anymore than it is always a real pleasure to visit this dealership for service or car ownership advice. More

by Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Jul 29, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 28, 2021

Service was quick and Kevin was very pleasant and professional. I decided not to get a loaner car and wait as Kevin informed me that my car would be ready in less than an hpur. More

by Bdantuon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy to hear Kevin was able to demonstrate our commitment to great service and provide a seamless service experience. Thank you for choosing Herb Chambers Lexus of Hingham!

July 28, 2021

Reasonably priced. Courteous. Kept me informed about the progress of my repair. Best of all no surprises. Kevin was very professional and he was great to work with More

by mconnolly143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. We will be sure to let Kevin know you appreciated his professionalism. Thanks again and we look forward to seeing you at Herb Chambers Lexus of Hingham you next time!

July 28, 2021

Herb Chambers in Hingham is so efficient, accommodating and professional. Tom in service has always been extremely friendly and helpful..I’ve known him since the previous location. I know I can always st More

by BasrinDiane.clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

Wow, this is an outstanding review! Your loyalty to Tom and Herb Chambers Lexus of Hingham has not gone unnoticed, and we are so appreciative! We're proud to offer our guests efficient, accommodating, and professional service at every appointment. From our Lexus family to yours, happy driving and see you next time!

July 27, 2021

I have been bringing my Lexus Hybrid SUB to Herb Chambers for service since I bought it at their Sharon dealership 13 years and 225,000 miles ago. It is in excellent condition and runs perfectly. They are gr More

by Peter Milewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your dedication to Herb Chambers Lexus of Hingham! We are honored to be the ones you choose to help your vehicle stay in great running condition. Reviews like yours tell us we're doing our job right. See you next time, Peter!

July 27, 2021

I have been using the Service Department of this dealership for more than seven years. It has given me consistent efficient services over those years. All the staff especially the Service Advisor ar More

by Happy dreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate your years of business and your positive feedback! It is gratifying to know that our team always takes such great care of you and we look forward to seeing you next time. Thank you from all of us at Herb Chambers Lexus of Hingham!

July 27, 2021

Excellent service. Knowledgeable, responsive and helpful personnel, Exceptional customer experience from the time you drive in, Scott to the service manager Jon and final sign out. More

by ann.mckenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott. Ahmed Ruwaid, Jon Seekins
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the lovely feedback, Ann! We're so glad the Herb Chambers Lexus of Hingham team made your service visit a great one. Safe travels, and come back soon!

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