Herb Chambers Lexus of Hingham - Service Center

Claudia is the most pleasant Service Advisor I’ve ever worked with. I specifically have my car services on Saturdays to ensure she’ll be taking care of me. She always explains the appointment service and worked with. I specifically have my car services on Saturdays to ensure she’ll be taking care of me. She always explains the appointment service and answers any questions I may have and makes appropriate recommendations without the annoying pressure. More

Great, prompt service - always a pleasure to work with this team. I have been. Lexus customer for over 20 years and it’s the service that keeps me coming back. this team. I have been. Lexus customer for over 20 years and it’s the service that keeps me coming back. More

Everyone was professional, attentive and knowledgeable. I was told what service would be done and how long it would take. I have always had great service. I was told what service would be done and how long it would take. I have always had great service. More

I brought my 2020 GX 460 to Herb Chambers Lexus of Hingham for an issue with the heater/ac blower motor. My service advisor asked to check to see if it was something simple like dirt getting into the Hingham for an issue with the heater/ac blower motor. My service advisor asked to check to see if it was something simple like dirt getting into the motor. When a more serious problem was found they put me in a beautiful loaner car a 2020 RX350. He told me that it should be ready the following day in the late afternoon. Sure enough it was done when promised and the issue was resolved. The Lexus team at the Hingham location have been and continue to be great! From sales to finance and now with service AAAA+ all around! More

Very convenient and efficient with scheduled maintenance. Advisor thoroughly reviewed service to be performed and followed up at the conclusion of the visit. Drove away with a clean car and a smile. Advisor thoroughly reviewed service to be performed and followed up at the conclusion of the visit. Drove away with a clean car and a smile. More

Herb Chambers Lexus in Hingham is an outstanding dealership! The service is first class. Everyone is really nice and extremely accommodating. The waiting room is comfortable with all the upscale ame dealership! The service is first class. Everyone is really nice and extremely accommodating. The waiting room is comfortable with all the upscale amenities. More

I am accustomed to a consistent high quality experience with the service department on every visit. Have the feeling they recommend what needs to addressed. with the service department on every visit. Have the feeling they recommend what needs to addressed. More

First time at this Lexus dealership and very impressed. Kevin Chan service advisor very professional and caring. Liked him. Also identified i needed sticker although not why i was there. Kevin Chan service advisor very professional and caring. Liked him. Also identified i needed sticker although not why i was there. More

Excellent customer service. Comfortable waiting are in showroom. I especially like working with Tom McCafferty. Easy to speak with and explained my options. Thank you Tom! showroom. I especially like working with Tom McCafferty. Easy to speak with and explained my options. Thank you Tom! More

I was very pleased with my experience at Herb Chambers. I called on short notice on a Saturday and they were very accommodating and service oriented. I would highly recommend based on my experience called on short notice on a Saturday and they were very accommodating and service oriented. I would highly recommend based on my experience More