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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,449 Reviews

1,449 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 07, 2021

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

July 07, 2021

We have always had Lexus so this dealership is the best! Not only close to our home (2miles) but great service dept.Every visit has been very professional More

by sallyacunningham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Seekin, Brooke Carpenter
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the stellar feedback, Sally! All of us here at Herb Chambers Lexus of Hingham love to hear from our happy customers. Safe travels, and see you again next time!

July 04, 2021

I’ve been going to this dealership for many years. The service is great. Today my tire pressure light came on. Turns out a nail had punctured the front left tire. Tom and the service team diagnosed the ot More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Lexus of Hingham responded

Julie - We are grateful to have you as a loyal Herb Chambers Lexus of Hingham customer and are so glad that our team could assist with your tire repair. Thank you very much for posting a review! We look forward to your next visit with us.

July 03, 2021

Quick appointment for routine maintenance service and check. Great prompt service. Finished before estimated time. Kevin Chan was very professional and helpful explaining in detail the status of my veh More

by Claflinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance and for leaving us a review! We're delighted to hear we delivered the high-quality care and service we strive for. Safe travels, and come back again next time!

July 02, 2021

Absolutely amazing service. Would come back again. Thank you for the amazing service! More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Carpenter, Claudia Melgarejo
Jul 02, 2021 -

Herb Chambers Lexus of Hingham responded

Brooke, we are delighted that our team took such great care of you and earned your continued business! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you next.

July 01, 2021

Professional service. CORRECT EMAIL is: stjean1944@gmail.com This is ridiculous to demand twenty five words I gave you a review and that’s all More

by stjean1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to leave us a positive rating - it means the world to us! Thank you for being an Herb Chambers Lexus of Hingham customer, and we'll see you again next time.

July 01, 2021

This is my first time at Herb Chambers Lexus. I had the pleasure to talk to Tom my service advisor. He was very courteous and knowledgeable about his product. He not only took care of the campaign the reca More

by silverardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you allowing us the chance to earn your business and are delighted to hear that Tom left a great first impression. Thank you for sharing this positive feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Hingham! We truly appreciate your support and look forward to working together in the future.

July 01, 2021

Excellent service department! They welcome your business and give estimates of costs. They follow up with you. More

by bjlevinlnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your business and your confidence in our service team! Thank you for choosing Herb Chambers Lexus of Hingham and for taking the time to leave us a great review.

July 01, 2021

I notice appeared on my dashboard that there was a problem with the BSM in my vehicle.I set up an appointment and met with Jon Seekins on 6/28/21.Jon checked my vehicle and promptly advised of the pro More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Donna, We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Jon know he was a big help addressing your concerns. Let us know how the Herb Chambers Lexus of Hingham team can help again next time. Take care!

June 30, 2021

5 star treatment at every visit and Kevin in service is awesome More

by Tilty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for your repeat business! We love that you can depend on Kevin to take excellent care of you and your vehicle. - Herb Chambers Lexus of Hingham team

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