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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,440 Reviews

1,440 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 03, 2024

The dealership was clean and friendly. . service wait was good. Tye check my car and address whatever questions I had More

by Valeriemiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tye and the team at Herb Chambers Lexus of Hingham provided a clean and friendly experience. Thank you for sharing your positive feedback!

December 01, 2024

My Service Advisor Tom got my vehicle in for service on time. He sent a Video Report and texted me when the car was done. Great communication from him! More

by PZINGARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided excellent communication during your service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience with us!

December 01, 2024

“I recently visited Herb Chambers Lexus of Hingham for service, and I’m beyond impressed with the experience. The staff was incredibly friendly, especially Fadi Bouhadddou who was so helpful and made More

by Regia DellaRocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Bouhaddou
Dec 03, 2024 -

Herb Chambers Lexus of Hingham responded

Regia, we're delighted to hear that Fadi and the team at Herb Chambers Lexus of Hingham provided you with such an exceptional service experience! Thank you for recommending us, and we look forward to assisting you again in the future. Safe driving!

November 30, 2024

This dealership is easy to get to. I do wish there was a Lexus dealership closer to home. The facility is always clean and everyone is friendly and respectful. More

by Deb2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Maricello
Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback, Deb! We're glad to hear that our Herb Chambers Lexus of Hingham team provided a friendly and respectful experience. We appreciate your visit and hope to see you again soon!

November 25, 2024

I’m calling this the best five star service of any new car dealership that I have used. Special kudos to Thomas McCaffrey, who has always explained things in a balanced way, kept his word when things woul More

by Jeff71756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers Lexus of Hingham responded

Jeff, thank you for recognizing Thomas and our team at Herb Chambers Lexus of Hingham! We're delighted to hear about your positive experience with us. We appreciate your kind words and look forward to serving you again in the future!

November 23, 2024

Great service. It was a pleasure to work with James . Everyone was very polite and nice. I highly recommend to get your car serviced here More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James /service
Nov 25, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the recommendation! We're delighted to hear that James and our team at Herb Chambers Lexus of Hingham provided great service. We look forward to serving you again in the future!

November 22, 2024

The service here is too notch. Tom McCafferty is extremely professional and attentive. My car is always returned clean and wiped down as Tom knows I like it. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided top-notch service for you. It's great knowing your car is returned just how you like it! Thank you for sharing this feedback with us!

November 22, 2024

Tom was great and kept me well informed, he went over everything thoroughly which was greatly appreciated! More

by agraden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided you with such thorough and informative service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 21, 2024

Received excellent service from Service Consultant Tom McCafferty and Service Tech Daniel Chen. Thank you both. More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom McCafferty and Daniel Chen provided you with excellent service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 19, 2024

James and the entire staff were great, as always. They were professional, timely, and very helpful! More

by jon1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Nov 20, 2024 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that James provided excellent service. Thank you for trusting Herb Chambers Lexus of Hingham with your automotive needs!

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