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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,405 Reviews

1,405 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 20, 2024

Amazing experience as always at Lexus of Hingham. Tom is great and the staff is very helpful. More

by Jbv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Tom and the Herb Chambers Lexus of Hingham team were great to work with. Thank you for your kind words!

May 17, 2024

Very professional, organized, efficient. Most important the representatives are also very customer oriented and pleasant to work with. More

by Wilwhonancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

Wilwhonancy, we're delighted to know you found our team at Herb Chambers Lexus of Hingham professional and customer-oriented. Thanks for sharing your experience!

May 17, 2024

They were very nice as I pulled in and greeted me immediately. My advisor took me right away. More

by Nvr306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are happy to hear your service visit went smoothly.

May 16, 2024

The service provided by Herb Chambers is outstanding. Tom is very efficient and he takes the time to answer questions and explain everything in great detail making me confident that the work will be done More

by kbilotas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

We're so happy to know that you've had such a positive experience with Tom and our team at Herb Chambers Lexus of Hingham. We strive for efficiency and transparency, so it's great to see we hit the mark! Looking forward to assisting you when it comes time for your new Lexus purchase next year!

May 15, 2024

Had my first service with my first Lexus today! I was blown away by how seamless the process was. I opted for the concierge option since I do live a distance from the dealership. Communication ex More

by Nurserebecca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know your first service experience with us at Herb Chambers Lexus of Hingham was a seamless one! We strive for excellent communication and we're glad the concierge option worked well for you. Enjoy driving your pristine Lexus, and thank you so much for choosing us!

May 15, 2024

Kevin Chan, service advisor, was wonderful! From beginning to end. Explained well. He tried his best to make customer (me) happy. The service took longer than expected and he managed to ask his More

by Dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
May 15, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin was able to provide you with a wonderful service experience at Herb Chambers Lexus of Hingham. We always aim for customer satisfaction and it's great knowing we hit the mark! Thanks for sharing your feedback, and enjoy those freebies!

May 12, 2024

The service we got from Elijah was exceptional. The service staff was very helpful as well. More

by Hanflig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
May 13, 2024 -

Herb Chambers Lexus of Hingham responded

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you!

May 11, 2024

Consistently excellent service and professionalism. Elijah is an excellent communicator and problem solver. Thank you More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
May 13, 2024 -

Herb Chambers Lexus of Hingham responded

Jeff, we're glad to know Elijah and our team at Herb Chambers Lexus of Hingham provided you with excellent service. Thanks for your kind words!

May 11, 2024

Excellent service for urgent problem. Kevin was very efficient, and clearly communicated with me the status of my vehicle. Whole process went went very smoothly. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette, Kevin Chan
May 13, 2024 -

Herb Chambers Lexus of Hingham responded

Susan, we're glad to know Kevin and our team at Herb Chambers Lexus of Hingham were able to assist with your urgent issue efficiently. Thanks for the positive feedback!

May 10, 2024

Great service, reasonable pricing. I have had both my vehicles serviced there for years. Helpful staff. More

by ajrits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
May 10, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you've had consistently great service experiences with us at Herb Chambers Lexus of Hingham. Thanks for trusting us with your vehicles over the years!

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