Herb Chambers Lexus of Hingham - Service Center

Tom is great person to work with. Explains every thing is great detail and the car is ready when promises Explains every thing is great detail and the car is ready when promises More

The best way to describe is promises made promises kept. Tom is by far the best. Service with his personal touch exceeds 10 years and growing Tom is by far the best. Service with his personal touch exceeds 10 years and growing More

This was my first time here for service. Everything was great! I will be back. I highly recommend this dealership. Everything was great! I will be back. I highly recommend this dealership. More

Excellent service. Very professional. Price as discussed. They have serviced several of our cars, never a problem. Very professional. Price as discussed. They have serviced several of our cars, never a problem. More

I have owned my car for 1 year. I recently brought it in for the 10k mile service. When I gave it to my service advisor he told me it would be a maximum of 90 minutes. Well, I got I recently brought it in for the 10k mile service. When I gave it to my service advisor he told me it would be a maximum of 90 minutes. Well, I got out of there 2 1/2 hours later! AND they failed to do the annual inspection. My last experience with them was similar. I was only given 1 key when I took possession of my car due to a “chip shortage “. When I came in to have the key programmed they said it would be a max of 90 minutes. I was there close to 3 hours. The first service at 5k miles was ok/uneventful. Each of my visits for service were complementary. After the complete disregard of my time and the lack of detail to attention you can be assured that I will not return for service in the future. When I was buying the car the salesman bragged about Her Chambers service. Well, I am laughing out loud! More

Great experience with service advisor Elijah. Car serviced and returned on time. Fees explained completely. Car serviced and returned on time. Fees explained completely. More

My service advisor was professional, efficient, and communicated with me throughout my service experience. I was also given a loaner vehicle. communicated with me throughout my service experience. I was also given a loaner vehicle. More

First service experience at HC Lexus. Professional, quick, and thorough. My only single complaint, unrelated to the service visit, is that waiting six months for a second key fob for a br Professional, quick, and thorough. My only single complaint, unrelated to the service visit, is that waiting six months for a second key fob for a brand new vehicle is not what I expected. More

Herb Chambers Lexus was terrific in handling my emergency battery problems. The service was outstanding. battery problems. The service was outstanding. More

Great service and very comfortable waiting area! A little pricey but worth it. Love the car wash too! A little pricey but worth it. Love the car wash too! More