Herb Chambers Lexus of Hingham - Service Center

Went in for routine maintenance. Nothing special but I did mention 2 things I was hoping that could be addressed and Kevin Chan went above and beyond to make sure Ibith concerns were Nothing special but I did mention 2 things I was hoping that could be addressed and Kevin Chan went above and beyond to make sure Ibith concerns were taken care of. More

The appointment went very well. I appreciated that it was on time and the issues I had were addressed. Talisa was very organized and the video text from the shop showing the inspec I appreciated that it was on time and the issues I had were addressed. Talisa was very organized and the video text from the shop showing the inspection was creative. More

Generally good but something off this last maintenance visit. Slightly disappointed with the overall visit. visit. Slightly disappointed with the overall visit. More

My service advisor Talisa is the best. She is knowledgeable about what services I need. She is a great communicator- prompt & clear. She is always cheerful and a pleasure to work with. She is knowledgeable about what services I need. She is a great communicator- prompt & clear. She is always cheerful and a pleasure to work with. More

Courteous, professional, communicative, prompt, and the work is excellent. I am so happy working with this dealership for my service. work is excellent. I am so happy working with this dealership for my service. More

Had oil change visit and the appointment went by fairly quickly approximately hour and a half. The advisor Elijah was friendly and kept me updated about the status of my vehicle. Everything went well. My o quickly approximately hour and a half. The advisor Elijah was friendly and kept me updated about the status of my vehicle. Everything went well. My only issue is I wish he would have offered the coupon before I suggested to look online to see if they had any service discounts available. More

Service Department at Herb Chambers Hingham has always been 5 star in my experience there, especially Tom McCafferty Highly recommend been 5 star in my experience there, especially Tom McCafferty Highly recommend More

The service levels are excellent! I use the valet service , it is a pleasant experience. My service manager Kevin is on point, explains everything clearly. I use the valet service , it is a pleasant experience. My service manager Kevin is on point, explains everything clearly. More

Efficient , everyone is very pleasant, went over everything that was going to done in service. Stuck to the time frame I give them a 10. everything that was going to done in service. Stuck to the time frame I give them a 10. More

Tom is the best. He has great communication with us with servicing our Lexus. He is honest and very professional. He has great communication with us with servicing our Lexus. He is honest and very professional. More