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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,411 Reviews

1,411 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 02, 2024

Courteous and very friendly atmosphere. Communication was great and timeframe of wait time was appropriate. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah M
Apr 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham! We always aim for clear communication and timely service. Thanks so much for your review!

March 28, 2024

Kevin Chan is courteous, polite, good listener, prompt, caring, provide complete customer satisfaction. Thank you! More

by sheekra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Mar 28, 2024 -

sheekra responded

Best!

Mar 28, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for commending Kevin for all his hard work! We are lucky to have him on the Herb Chambers Lexus of Hingham team and we'll pass your five-star review along. Have a great day!

March 28, 2024

The service was quicker than expected and t her treatment from start to end was excellent!! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Chambers Lexus of Hingham responded

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you, Lisa!

March 28, 2024

Great service courteous personnel spoke with evidence. Ryan z And caren lee. Great gal. She said a. Black on black.caviar rc was. Due in 2 months Maybe ????? More

by Barb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitor Duarte
Mar 28, 2024 -

Herb Chambers Lexus of Hingham responded

Barb, we're glad to know you had a great experience with Ryan and Caren Lee at Herb Chambers Lexus of Hingham. We'll keep our fingers crossed for that black caviar RC! Thanks for the review!

March 27, 2024

Clean, friendly staff, and they kept me updated with any work that needed to be done to my car. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Mar 27, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping in at Herb Chambers Lexus of Hingham for service and leaving us a five-star review!

March 23, 2024

Price was different when I picked up my car, they told me taxes not added, although I repeated the price to the service rep, how I know this is that they taped the conversation between me and the rep. The pr More

by noke415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Good and excellent work. Really happy with the service. Hingham Lexus is a great place for the Auto Sales and service. More

by Thiru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Carpenter
Mar 25, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know you had a positive experience with our team at Herb Chambers Lexus of Hingham. Thanks for your kind words about our sales and service!

March 22, 2024

Excellent customer service and support. I would highly recommend all to speak with Kevin Chan as is very communicative and deeply explains what’s needs to be done and steps going to be take More

by Philcar McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Mar 25, 2024 -

Herb Chambers Lexus of Hingham responded

Philcar, we're glad to know Kevin provided you with excellent service at Herb Chambers Lexus of Hingham. We appreciate your recommendation and look forward to serving you again in the future!

March 19, 2024

Awesome service, in and out like promised! Elijah was very professional and courtesy! . Thank you Lexus of Hingham team! More

by cheryl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Mar 19, 2024 -

Herb Chambers Lexus of Hingham responded

Cheryl, we're delighted to know that Elijah and our team at Herb Chambers Lexus of Hingham provided you with such a positive experience. Thanks for your kind words - drive safely!

March 17, 2024

Awesome service ! ! Talisa is the best !! New brakes and tires . Oem parts . Thanks lexus team !! More

by Hexican32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Mar 18, 2024 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support. Thank you! - Herb Chambers Lexus of Hingham Team

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