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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,455 Reviews

1,455 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 28, 2025

I just didn't! They were great! Your dealer rater app is not great at all!!! More

by Scsmith488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your five-star rating with Herb Chambers Lexus of Hingham!

May 28, 2025

The service is outstanding at this dealership. The time estimate is always right on and the waiting area is very nice. More

by elainebunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us, Elaine! We're delighted to hear that our service and waiting area met your expectations at Herb Chambers Lexus of Hingham. We look forward to serving you again in the future!

May 28, 2025

Service was quick and efficient. They were very transparent with everything done and my car was nice and clean when I left. Great service! More

by torizappi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a quick and efficient service experience at Herb Chambers Lexus of Hingham! It's great to know our team provided transparency and left your car nice and clean. Thanks for the kind words!

May 24, 2025

Very comfortable while waiting for my vehicle, service staff are friendly and fabulous. I’ve recently moved from another state and didn’t have full records. There was no attempt to make me do extra servi More

by Jastod12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Archibald
May 26, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you felt comfortable and well taken care of by our service staff at Herb Chambers Lexus of Hingham. It's great to know we could assist with your oil change and brake replacement without any unnecessary services. We look forward to serving you in the future as you settle into the area!

May 24, 2025

Good service. Professional staff . Car was ready in the prescribed time. Have been a loyal customer for over10 years. More

by A1ccbtw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 27, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued loyalty to Herb Chambers Lexus of Hingham! We're glad to hear that our professional staff and timely service have met your expectations. We look forward to serving you in the future!

May 23, 2025

The experience is very pleasant, positive and professional at Herb Chambers. The entire team from the moment you enter the garage all the way to the point of departure are focused on keeping you More

by mcvs57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa and the team provided attentive service from start to finish. We appreciate your kind words and look forward to serving you in the future!

May 23, 2025

The whole service dept does a great job! From the moment you are greeted to the moment it is time to go. The whole process is timely and transparent More

by Hauser125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua, Cosette
May 26, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a smooth and transparent experience with our service department at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

May 23, 2025

Excellent service. Good communication on status of service. Great place to stay while waiting loaner cars available and very nice More

by Torpeybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 26, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham, Bill! We're delighted to hear that our service and communication met your expectations. We appreciate the kind words and look forward to serving you in the future!

May 22, 2025

Efficient, helpful, courteous! A special thanks to Scott, who is always helpful and welcoming!! I’m so concerned with dt’s stupid tariffs, I will not be able to lease another Lex More

by Dr. Sherry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Herb Chambers Lexus of Hingham responded

Dr. Sherry, we're delighted to hear that Scott and the team at Herb Chambers Lexus of Hingham provided efficient and courteous service! We understand your concerns about tariffs, and we hope to continue serving you in the future.

May 19, 2025

Service was timely and the car was returned clean. Josh explained the service and provided information on upcoming service schedules More

by glgallinaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 20, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're glad to hear that Josh and the team at Herb Chambers Lexus of Hingham provided timely service and kept you informed. We look forward to assisting with any future needs!

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