Herb Chambers Lexus of Hingham - Service Center

I’ve been servicing my vehicle here for years. Never had a problem until recently. Service team that greets you is great, and service members have been as well. Problem is that I had to bring my c Never had a problem until recently. Service team that greets you is great, and service members have been as well. Problem is that I had to bring my car in twice for repairs to a suspension component installed by them. Also asked to have two separate items diagnosed and repaired. Both times, I was told they couldn’t find anything or couldn’t hear the issue. The most recent time, I was told I could come back and drive with the technician to show them the problem. Both issues are easy to detect. I now have very low confidence In repairs serviced here and will go somewhere else. More

The building was super clean, and the customer service was excellent. I was informed on everything I needed done to my vehicle. was excellent. I was informed on everything I needed done to my vehicle. More

Great service department best I have ever been too. They really treat you with respect. They really treat you with respect. More

Awesome customer service, excellent work, full transparency on pricing, a best in class place to do business ! transparency on pricing, a best in class place to do business ! More

Dealership is wonderful. Tom is very knowledgeable and friendly. Car was washed and cleaned. Had snacks and drinks while waiting Tom is very knowledgeable and friendly. Car was washed and cleaned. Had snacks and drinks while waiting More

Making appoint was easy and vehicle was delivered at the time it was promised after service was completed time it was promised after service was completed More

Tom is a gentleman and a professional. He is a pleasure to do business with. He is a pleasure to do business with. More

ALWAYS polite and professional. Smiles, a please and thank you are free. I’ve used HC Lexus for years and have never had a bad experience. They have even raised their game with serv Smiles, a please and thank you are free. I’ve used HC Lexus for years and have never had a bad experience. They have even raised their game with service videos. My news isn’t always great, an expensive repair etc, but the entire crew has been wonderful dealing with my older car. I recommend them to my family and friends always and have no idea why anyone would tolerate a less spectacular dealer regardless of brand. A smile goes a long way! More

Fast service really good drinks and snacks very professional everything was really good well recommend professional everything was really good well recommend More

I asked the dealership to adjust my tire pressure as I was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 3 was driving a real lot. My tires pressure was not adjusted sufficiently . I read 39 on three tires and 38 on one. Iam pretty sure the Manuel states 33 pounds of pressure per tire. I would have liked the car vacuumed out . The sprayed the outside . More