Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,412 Reviews

1,412 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
November 29, 2023

Busy dealership but service is efficient and effective. Staff is professional. Waiting area is ply but could be wsrmwy. More

by surrey02563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the feedback! We're glad to know that you found our service at Herb Chambers Lexus of Hingham efficient and effective. We'll take your suggestion about the waiting area into consideration. We are always looking for ways to improve!

November 29, 2023

All employees from General Manager Patrick to delivery man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I r More

by DeeDee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to know that Patrick, Lou, and the rest of our team at Herb Chambers Lexus of Hingham provided you with such a positive experience. We look forward to helping you with your next Lexus purchase!

November 26, 2023

Excellent service. Kevin went out of his way to keep me informed about status, and got me a loyalty discount on the service. More

by Burnsrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Nov 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin provided excellent service and kept you informed throughout your visit at Herb Chambers Lexus of Hingham. Thanks for acknowledging his efforts, we appreciate it!

November 24, 2023

McKee was very professional and helpful. To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his jo More

by JazzDJ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a great experience with McKee at Herb Chambers Lexus of Hingham. We want our clients to enjoy their time here, so thanks for sharing your positive feedback!

November 23, 2023

Fast, efficient, friendly, and reasonably priced. That is what defines Thomas and the team at Herb Chambers Lexus. More

by bigpgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our service at Herb Chambers Lexus of Hingham fast, efficient and friendly. Your kind words about Thomas and the team are greatly appreciated!

November 22, 2023

Kevin was very knowledgeable and professional. Top class service from a quality dealership, thank you Kevin and Eric! More

by dcamargo611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Kevin and Eric provided top-notch service during your visit to Herb Chambers Lexus of Hingham. Thank you for the positive feedback!

November 21, 2023

My service consultant Mclee Dauphin was professional,, friendly and eager to make me a satisfied customer as it was my first time at Lexus in Hingham.I enjoyed viewing the video of my car from the mechani More

by Sldeluc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that your first visit at Herb Chambers Lexus of Hingham was a positive one! It's great to see our team, especially Mclee Dauphin, made you feel welcome and satisfied. We hope this is the start of many more visits in the future!

November 21, 2023

Service manager was excellent. Answered all my questions. She provided me a loaner car. Very pleased with the service on my vehicle More

by ap1dietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Nov 21, 2023 -

ap1dietz responded

Great service. I was very pleased!

Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this stellar review of Herb Chambers Lexus of Hingham! We truly appreciate your feedback and shoutout to our team!

November 21, 2023

Amazing service, they explained and discussed and provided all the information to me. Can’t ask for better service. More

by edward41890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service at Herb Chambers Lexus of Hingham exceptional and informative. We always aim for customer satisfaction, so your feedback is much appreciated! Safe travels until next time!

November 18, 2023

Excellent customer service. From check in to check out. Very happy with my visit. James was great. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Nov 20, 2023 -

Herb Chambers Lexus of Hingham responded

Happy customers make us happy, Rick, and we're elated that James could help make your Herb Chambers Lexus of Hingham experience a 5-star success! Safe travels, and we'll see you next time!

...
42
...