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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,436 Reviews
Call Service Center (781) 210-5200

1,436 Reviews of Herb Chambers Lexus of Hingham - Service Center

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November 22, 2023

Kevin was very knowledgeable and professional. Top class service from a quality dealership, thank you Kevin and Eric! More

by dcamargo611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Kevin and Eric provided top-notch service during your visit to Herb Chambers Lexus of Hingham. Thank you for the positive feedback!

November 21, 2023

Amazing service, they explained and discussed and provided all the information to me. Can’t ask for better service. More

by edward41890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service at Herb Chambers Lexus of Hingham exceptional and informative. We always aim for customer satisfaction, so your feedback is much appreciated! Safe travels until next time!

November 21, 2023

My service consultant Mclee Dauphin was professional,, friendly and eager to make me a satisfied customer as it was my first time at Lexus in Hingham.I enjoyed viewing the video of my car from the mechani More

by Sldeluc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that your first visit at Herb Chambers Lexus of Hingham was a positive one! It's great to see our team, especially Mclee Dauphin, made you feel welcome and satisfied. We hope this is the start of many more visits in the future!

November 18, 2023

Excellent customer service. From check in to check out. Very happy with my visit. James was great. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Nov 20, 2023 -

Herb Chambers Lexus of Hingham responded

Happy customers make us happy, Rick, and we're elated that James could help make your Herb Chambers Lexus of Hingham experience a 5-star success! Safe travels, and we'll see you next time!

November 17, 2023

Used the car pickup service, everything was smooth. An effortless experience. Kevin was awesome as usual. More

by Hanover33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Kevin Chan
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Nov 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that our car pickup service at Herb Chambers Lexus of Hingham made your experience effortless! We'll pass along the praise to Kevin. Thanks for sharing your feedback with us!

November 17, 2023

Quick fulfilling my concerns. Gave me discounts on things I didn’t know.about. Professional and easy to work with More

by Macton3773@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Albanese
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Nov 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our service at Herb Chambers Lexus of Hingham professional and easy. It's always a pleasure helping customers discover new discounts! Thanks for your feedback!

November 16, 2023

Very professional repair service dept. Issue resolved quickly and I just love, love the digital inspection video from Sean who worked on my vehicle. Great way to communicate with customer More

by Bernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Welch. 5 Stars
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Nov 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a positive experience with our repair service department at Herb Chambers Lexus of Hingham. It's great to see how much you appreciated Sean's digital inspection video - we think it’s a fantastic way to keep customers informed too! Thanks for your feedback.

November 15, 2023

Just had my Lexus serviced at Herb Chambers in Hingham and they did an excellent job. My car was given back to me in perfect shape cleaned inside and out. I love when a dealership goes the extra mile. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Herb Chambers Lexus of Hingham responded

Tony, we're glad to know you had a great experience at Herb Chambers Lexus of Hingham. We always aim to go the extra mile for our customers! Thanks for sharing your feedback and enjoy your freshly serviced Lexus!

November 15, 2023

Kevin was informative and friendly. I loved the video that showed me what Lexus found. It was extremely helpful. More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young gentleman that took my payment was also very nice. , Kevin Chan
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Nov 15, 2023 -

Herb Chambers Lexus of Hingham responded

Carol, we're glad to know Kevin provided you with helpful and friendly service at Herb Chambers Lexus of Hingham. We appreciate your feedback!

November 14, 2023

My adviser greets me with a great smile very patient kind he take the time to explain every thing the service was finished on time and I was on my way ,great day More

by soniaperrybarton@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKee five star great service , Jon Seekins
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Nov 14, 2023 -

Herb Chambers Lexus of Hingham responded

Sonia, we're delighted to know that you had a great experience with our team at Herb Chambers Lexus of Hingham! It's always our goal to provide timely service and clear communication. Thanks for sharing your day with us!

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