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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,408 Reviews

1,408 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 06, 2023

Great service overall. McLee was very courteous and pleasant. Plenty of snacks. Most staff that I encountered had a kind greeting. More

by amlaing54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a great experience with McLee and the rest of our team at Herb Chambers Lexus of Hingham. We appreciate your feedback about our service, snacks, and friendly staff!

October 05, 2023

Tom in your service dept. is one of the reasons why I continue to get my car serviced at the Hingham Lexus. He explains what needs to be done and what will need to be done i More

by theresa44_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

Theresa, we're delighted to know that Tom's service keeps you coming back to Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to assisting with all your future car needs!

October 04, 2023

All people I met and dealt with were very polite and knowledgeable. And friendly .too.. More

by Valupak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for being a fantastic Herb Chambers Lexus of Hingham customer! We love to hear our team has provided an excellent experience for you. Have a wonderful dau!

October 04, 2023

Customer focused, knowledgeable & prompt service. I would not hesitate to recommend this dealership. Thank you. More

by Mickwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your kind words about our team at Herb Chambers Lexus of Hingham. Thanks for recommending us, and we look forward to serving you again in the future!

October 04, 2023

Excellent service - very professional, dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised More

by ellenpbutler
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had such a positive experience with Thom and our service department at Herb Chambers Lexus of Hingham, Ellen! We always aim for efficiency and professionalism, so it's great to see we hit the mark. Thanks for your feedback!

October 02, 2023

Everyone at Herb Chambers Lexus in Hingham treats you like you’re their best customer. More

by woodward426
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

When we see words like this, we know we're doing things right! We're thrilled our team has made our Herb Chambers Lexus of Hingham customers feel so valued. Thank you for the glowing review!

October 02, 2023

My car was taken on time, the staff was very courteous, and my car was done within 2 hours. More

by Leeg4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

We strive for quick, satisfactory service, so thank you for sharing this feedback! We look forward to seeing you again at Herb Chambers Lexus of Hingham.

September 29, 2023

Everything was perfect, took car on schedule, said it would be around 90 min, it was, everything all set👍 More

by arty210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know your visit to Herb Chambers Lexus of Hingham was timely and efficient! We appreciate the feedback. Thank you for choosing us.

September 28, 2023

Great customer service. Cars feels good now still oberving , If anything changes I will give you guys a call back. Thanks More

by Reubycoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience here at Herb Chambers Lexus of Hingham. We'll be here ready to assist if anything changes with your car - don't hesitate to reach out!

September 28, 2023

Excellent service and great communication. Service department was very informative explaining what needed to be worked on. More

by Eaglesra in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
Sep 29, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service excellent and communication clear at Herb Chambers Lexus of Hingham. We always aim to keep our customers well-informed about their vehicle's needs. Thanks for the review!

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