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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,454 Reviews
Call Service Center (781) 210-5200

1,454 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 23, 2023

Responsive, kind and cordial I felt well served from greeting to ending. Service was done promptly and professionally. My car was immaculate when it was done. More

by donovan.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 23, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to know you had a positive experience with us at Herb Chambers Lexus of Hingham. Our team always aspires to prompt and professional services, so it's great to see that reflected in your visit! Thanks for the review.

October 23, 2023

Thomas took care of me like I was a member of his family. 👍🏻This is my new go to dealer! More

by Patheelen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas will appreciate the kudos! Thanks for sharing your experience of working with our top-notch team at Herb Chambers Lexus of Hingham. We look forward to seeing you again!

October 21, 2023

Great service they picked up the call on the time they said they would. They returned it on the time they said they would. They were very helpful. More

by snowhouse1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
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Oct 23, 2023 -

Herb Chambers Lexus of Hingham responded

Hello! We're glad to know that our team at Herb Chambers Lexus of Hingham was able to provide you with timely and helpful service. Our customers are the heart of what we do - We appreciate your trust and look forward to serving you again. Thanks for sharing your experience!

October 18, 2023

Very happy with Service add Herb Chambers Hingham si. James was very good explaining service needed for my car. More

by pammacdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 18, 2023 -

Herb Chambers Lexus of Hingham responded

Pam, we're glad to know that James was able to assist you with your service needs at Herb Chambers Lexus of Hingham. We appreciate the positive feedback!

October 18, 2023

Good service staff, clear and concise communication. Nice facilty, accurate times given and technology is useful More

by dveen2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service staff helpful and communication clear at Herb Chambers Lexus of Hingham. We strive for accuracy in all we do, so it's great to see that reflected in your visit!

October 17, 2023

Would highly recommend Herbchambers Lexus of Hingham. Kevin was very professional, very helpful. Will definitely come back More

by Ctubeyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin provided you with such a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again in the future!

October 17, 2023

McLee helped me when I drove in today for an inspection sticker (no appointment) and he couldn’t have been more helpful. I waited for only about 50 minutes and was then on my way (with my car washed)!! More

by Amy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee?
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Oct 17, 2023 -

Herb Chambers Lexus of Hingham responded

Amy, it's great to know McLee was able to assist you promptly and efficiently at Herb Chambers Lexus of Hingham. Thank you for your support!

October 17, 2023

Fast, professional, and respectful. Could not ask for more. The staff was knowledgeable and courteous. I would definitely return to this location for all my future services. More

by Tnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a positive experience with our team at Herb Chambers Lexus of Hingham. Your kind words about our professionalism and knowledge are greatly appreciated! We look forward to assisting you with your future services.

October 13, 2023

Scheduled tire rotation and oil change. Quick efficient on time. Always. Thank you Kevin for being kind. Much appreciated. More

by patricemcdermott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Patrice, it's great to know that Kevin and our team at Herb Chambers Lexus of Hingham were able to provide you with efficient service. We appreciate your kind words!

October 13, 2023

Excellent service from the moment I was greeted by Scott in the service bay through my close out call with Kevin. I highly recommend! More

by Nicoledurocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott ??????????, Kevin Chan
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Oct 16, 2023 -

Herb Chambers Lexus of Hingham responded

Nicole, we're so glad to know you had an excellent service experience with Scott and Kevin at Herb Chambers Lexus of Hingham. Thanks for the high recommendation!

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