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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,414 Reviews
Call Service Center (781) 210-5200

1,414 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 08, 2022

It didn’t seem like the salesperson was interested in working with me. The service people are always nice. More

by Kamackinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name and didnt get a card.
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Dec 13, 2022 -

Herb Chambers Lexus of Hingham responded

Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please send me a note at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 07, 2022

Excellent service. Eric and Kevin were great! I will be back next year for my yearly service and detailing. Thanks and happy holidays. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, we can't wait to share your feedback with Eric and Kevin! Thank you for your loyal business and we look forward to seeing you again at Herb Chambers Lexus of Hingham!

December 07, 2022

I can’t say enough about the superior staff, from the gentleman who picked up my car, to the service manager, secretary, and mechanics. I was kept up to date during the entire process of the 36 month ser More

by SusanRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not all names available , Kevin Chan
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Dec 08, 2022 -

Herb Chambers Lexus of Hingham responded

Susan, We are pleased to hear about your positive experience here at Herb Chambers Lexus of Hingham. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

December 06, 2022

My NX 300 is four years old . It is in perfect condition. whenever II have brought it in for routine service the staff, from greeter to service advisor have been super friendly an More

by jpenntrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're over the moon our team has consistently welcomed you with courteous, thorough, and professional service! Thanks for being a Herb Chambers Lexus of Hingham customer. We look forward to your next visit!

December 06, 2022

Great experience at Herb Chambers Very professional and knowledgeable help. Service Staff great and also signing in Staff. Would receive mend to any Lexus owner! More

by Blanchardlynne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

We appreciate the time you took to give the Herb Chambers Lexus of Hingham team a shoutout! It means a lot to us that you're happy. Take care!

December 05, 2022

I arrived at 7am. Scott took my car in right away. Spoke with Kevin about rattling noise. Done in 15 mins.!! And no charge! So happy!!! More

by Bvc444@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott and Kevin
Report | Print
Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We'll give kudos to Kevin and Scott for ensuring your vehicle was done on time, and you were satisfied. Until next time!

December 04, 2022

People are very accommodating. Service was performed as well and in the timeframe expected. Would recommend them. More

by Bobcook89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team

December 03, 2022

Good courteous service- very knowledgeable employees/ friendly snd helpul1/ slso timely service with good communication More

by Sallyacunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for your review. We are glad that the team was courteous, knowledgeable, and nice to work with. We appreciate your trust in our team here at Herb Chambers Lexus of Hingham!

December 02, 2022

Great service was nice and quick love to come back more to come in the future More

by Lennywetterberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind review. It was our pleasure to serve you! -- Herb Chambers Lexus of Hingham Team

December 02, 2022

Outstanding customer support and service. I could not be more pleased throughout the entire process, both pre and post purchase. I would strongly recommend this dealership . More

by Glenn McLaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians
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Dec 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review, Glenn! We are thrilled to hear that our team was helpful and supportive. Your feedback means a lot to us at Herb Chambers Lexus of Hingham.

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