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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,441 Reviews

1,441 Reviews of Herb Chambers Lexus of Hingham - Service Center

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November 08, 2022

Very professional, excellent staff, quality waiting area, completed service as advertised, very clean car afterwards More

by pdonovan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review! We are happy to hear that you had a good experience working with us at Herb Chambers Lexus of Hingham.

November 02, 2022

From the moment I arrived everyone was friendly and courteous. I had a loaner car for the day and Lauren E was a pleasure to work with. Upon my return she kept me updated and informed of when my car wo More

by Ed M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren E, Jon Seekins
Nov 02, 2022 -

Herb Chambers Lexus of Hingham responded

Ed, thank you for the five-star review! The Herb Chambers Lexus of Hingham team is glad that Lauren was enjoyable to work with. We appreciate your business and look forward to assisting you again in the future. See you then!

October 27, 2022

I like how efficient and always informative each service appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my ca More

by Elizabeth O’Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo, Jon Seekins
Oct 27, 2022 -

Herb Chambers Lexus of Hingham responded

Elizabeth, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 27, 2022

Service outstanding as always at Lexus of Hingham. Tom McCaffety is a pleasure to deal with - knowledgeable, courteous & efficient. Loaner car ready to go & my vehicle delivered back as promised. More

by PMASLANKA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Herb Chambers Lexus of Hingham responded

Outstanding service is what we strive for here at Herb Chambers Lexus of Hingham! Thank you for the shoutout to Tom, and we look forward to seeing you again!

October 27, 2022

Never a problem from day one. Everyone working there are very pleasant and helpful. Waiting times re comfortable and work is efficient. I worked today with Lauren in the service d More

by Sacoff1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Herb Chambers Lexus of Hingham responded

Our team is always happy to help you out! Thank you so much for supporting Herb Chambers Lexus of Hingham and please let us know if you need anything down the line.

October 26, 2022

Tom was excellent. Professional and courteous. Highly recommend Hingham Lexus for Lexus service. My car was vacuumed and cleaned. More

by Pattirizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review of Herb Chambers Lexus of Hingham! We can't wait to share your feedback with Tom. Take care!

October 24, 2022

Top notch customer service. Don’t have to worry about anything w my cars you guys are on top of your game More

by John30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa, Vitor Duarte, Kevin Chan
Oct 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for taking a moment to recommend Herb Chambers Lexus of Hingham! We're happy to hear you can always count on us!

October 24, 2022

Thomas McCafferty once again provided really good customer service. He constantly goes out of his way to supply excellent customer service and ensures that his guests are exceedingly satisfied. I am. More

by welstd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Thomas and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 23, 2022

Great dealership. Always friendly, helpful and excellent service. Tom McCafferty is easy to work with. More

by JeffT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Jeff! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

Service Department representative Lauren was very helpful and pleasant. Car was serviced in the projected time frame. Process was simple and efficient. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Elizabeth - We are delighted that you were so well taken care of by Lauren and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business, we look forward to the next opportunity to assist you. Drive safely!

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