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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,412 Reviews
Call Service Center (781) 210-5200

1,412 Reviews of Herb Chambers Lexus of Hingham - Service Center

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September 19, 2022

Our Service Advisor, Tom was efficient and courteous and facilities are well stocked and comfortable for waiting. More

by krusso09
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

September 16, 2022

Excellent overall service department. Tom was very friendly and professional in fact my vehicle was ready before the estimated waiting time.I wouldn't take my vehicle anywhere else More

by Bill D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Herb Chambers Lexus of Hingham responded

Bill, thank you for stopping by to review Tom and the team at Herb Chambers Lexus of Hingham! We are grateful for your loyalty and trust!

September 16, 2022

Superb high quality service. availability of loaner car a real positive. Very reliable. All good More

by robtcurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

September 16, 2022

HC Lexus accommodated my schedule for service nicely. Gracious welcome from Scott upon arrival and my service representative, Tom M., was great and very helpful throughout. Also spent time with the new More

by PJF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your review. We are glad that Tom, Scott, and Eric worked hard to assist you. We appreciate your business and kind words here at Herb Chambers Lexus of Hingham!

September 13, 2022

Staff was extremely helpful and efficient. Lauren took the time to connect me w John the tech person ,He patiently went over my Lexus app and the features available to me in my new Rx350 More

by patfrechette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and John
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Sep 14, 2022 -

Herb Chambers Lexus of Hingham responded

This is the kind of feedback we work hard for! We're thrilled Lauren and John delivered attentive and informative service. All of us at Herb Chambers Lexus of Hingham hope you're loving your new Lexus RX 350!

September 09, 2022

They are very professional. I was greeted on by a very friendly gentlemen. I felt very comfortable More

by richardjl1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Sep 09, 2022 -

Herb Chambers Lexus of Hingham responded

We love to hear it. Thanks so much for choosing Herb Chambers Lexus of Hingham. Have a great day!

September 03, 2022

I purchased my car from Lexus of Hingham back in 2015, and they continued to be my preferred service/maintenance provider. More

by aarmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Salvadore, Kevin Chan
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Sep 06, 2022 -

Herb Chambers Lexus of Hingham responded

We are so grateful for your years of business and your confidence in our work! Thank you for choosing Herb Chambers Lexus of Hingham, we look forward to welcoming you back for your next visit. Drive safely!

September 02, 2022

Everything was quicker than expected. Very friendly. All my questions answered in helpful and thorough manner. More

by mike tesler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
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Sep 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much, Mike. We appreciate you taking the time to give us your five stars. Have a great day! - Herb Chambers Lexus of Hingham

September 01, 2022

Once again superb service at HC Lexus in Hingham. Car had its 20000 mileage service. Car done when promised, clean and well explained. Tom M always pleasant and professional. More

by Sjs1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for continuing to trust the Herb Chambers Lexus of Hingham team with your service needs! We are glad that your car was completed on time and that Tom was professional. See you next time!

August 30, 2022

Fast, courteous and professional service. ...they do not push you for unnecessary repais...very reliable More

by Rpoznauski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Aug 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We are happy to have you as a Herb Chambers Lexus of Hingham customer and we hope to see you again down the road. Drive safely!

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