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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,406 Reviews
Call Service Center (781) 210-5200

1,406 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 09, 2022

Car was done on time and under quote. Detail was great.! Everyone was very courteous. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Donald, we are thrilled that our team provided you with efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We hope to work with you again down the road!

June 08, 2022

The best service top to bottom I’ve ever experienced wow! From check in to pick up simply the best thank you!!! More

by Brianlcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
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Jun 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the five-star review! The Herb Chambers Lexus of Hingham team is delighted to have delivered a standout service experience. Have a great rest of your day!

June 07, 2022

This was my first visit to Chambers Lexus of Hingham. I was very impressed. I arrived early for my appointment but it was not an issue. My service consultant Lauren was friendly and extremely professiona More

by Maggie muffin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jun 07, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your praise, Maggie! We're thrilled that Lauren welcomed you to Herb Chambers Lexus of Hingham with excellent service and that the dealership was accommodating during your wait. We hope to work with you again!

June 02, 2022

The product speaks for itself but the service is what makes it special! Jared and the service team go over and above to make every experience there a positive one. More

by Jennifer Enos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen 5 stars
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Jun 03, 2022 -

Herb Chambers Lexus of Hingham responded

Jennifer, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

June 02, 2022

Very happy with Lexus Hingham MA. excellent service. Good location Clean Staff friendly. Been working with Tom in service for years. Very good guy. More

by Jags4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the five-star review for Herb Chambers Lexus of Hingham! We are thrilled that Tom continues to deliver exceptional service. It is a pleasure to have you as a valued customer!

May 31, 2022

Thomas is GREAT! ! He explains things to a Gramma about a wonderful 16 year old hybrid Lexus vehicle very well. I feel he respects me, our vehicle and our pocketbook. More

by Sue.w2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled you can rely on Thomas to make sure you're well taken care of! Thanks so much for being a fan of Herb Chambers Lexus of Hingham. We're always here to help!

May 27, 2022

Excellent service every time I have no complaints at all service advisors are very good More

by teigon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo, Kevin Chan
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May 31, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the review! We're glad that our team was wonderful to work with. See you again next time here at Herb Chambers Lexus of Hingham!

May 26, 2022

Excellent service. Love working with Tom McCafferty who keeps my car up to date and me informed. More

by Teachmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

It's great you can always rely on Tom and the Herb Chambers Lexus of Hingham team to get the job done. Take care!

May 26, 2022

Kevin in service was very professional, thorough and knowledgeable, he made my visit any easy task More

by Denco 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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May 26, 2022 -

Herb Chambers Lexus of Hingham responded

"Professional, thorough, and knowledgeable" are all words we love to see! Thanks for giving Kevin such a great review. We look forward to seeing you at Herb Chambers Lexus of Hingham again next time!

May 26, 2022

The Service Rep KEVIN was excellent. Friendly, welcoming approach and went way beyond standards in handling the minor issue with my ES350. Followed up on the part order and scheduling More

by Rjt339
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

We will be sure to let Kevin know his commitment to our customers stood out to you. Thank you kindly for bringing your Lexus ES 350 to Herb Chambers Lexus of Hingham. We're always here to help!

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