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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,404 Reviews

1,404 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 29, 2022

The facility is always very clean and a comfortable waiting area. One can relax or work in private settings. Staff go out of their way on respect, service and keeping me informed as to status and or More

by Janeliz781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Herb Chambers Lexus of Hingham responded

Your continued confidence in Tom and the Herb Chambers Lexus of Hingham team means so much to us. We're honored to have earned your business throughout the years and look forward to seeing you again next time. Take care!

April 27, 2022

Brought my vehicle in for a Simple detail, vehicle came out great…thanks For all your help Tom. More

by Pspring08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 27, 2022

Very oganized, prompt, transparent, and honest. Estimate was accurrate. Service was completed very quickly. Clean waiting area and GREAT service. More

by Noman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren V.
Apr 27, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

April 27, 2022

Convenient location about 15 minutes from my house. Been going there since they opened that location. Great customer service - very satisfied! More

by Pauliwallnutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy to have you as a returning customer! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to leave a review. Drive safely until we see you next!

Apr 28, 2022 -

Pauliwallnutz responded

👍

April 26, 2022

Tom McCafferty is both proactive and responsive! Great overall service! We highly recommend Herb Chambers Lexus. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Herb Chambers Lexus of Hingham responded

What a great review, Mary! Tom and the team were more than happy to lend a hand with your service needs, and we hope you'll stop by Herb Chambers Lexus of Hingham again next time you need maintenance!

April 25, 2022

It was great! I arrived almost 45 minutes early, and was taken right in. Told me what they would check and change my oil and it would be 90 minutes. It was done More

by santos_248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

It's wonderful to hear we're meeting and exceeding your expectations! Thank you for putting your trust in the Herb Chambers Lexus of Hingham team to keep your vehicle in excellent shape, and we'll see you next time you require service!

April 25, 2022

Jonathan from Service dept. was excellent. He helping me get all service needed with least amount of time. Appreciate his great customer service More

by Meg Hase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for reviewing Herb Chambers Lexus of Hingham! We're glad to see that you love working with Jonathan. Your kind words are noted, thank you!

April 24, 2022

I had a 5000m check. They welcomed me on time. Shuttled me to a nearby store. Picked me up on time. Washed the vehicle and all with a smile. No charge! More

by ritadavisyaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 24, 2022

The service department was wonderful. They provided a loaner car for my convenience and had my repair done in the timeframe they quoted. More

by pattychicoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Patty! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

Great service. Lauren was spot on with my issues and kept me informed all day. She was great! More

by r.kropp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and James
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Lauren and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

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