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Herb Chambers Porsche
Natick, MA
402 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 402 reviews
August 17, 2007
I had the worst experience with this dealer. In short, I put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufact put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufacturer, paperwork could not be located at the dealer and never mind knowing the status. However the accounting department had no problem verifying that $3000 was received. They must have thought it was a charitable donation. In the three months and over a couple phone calls, I was told that the order was placed and everything about allocation, build schedule, shipping/import lag time, etc. All very interesting stuff if I had wanted to be a car salesman, but I just wanted a car!!!! In my final visit to the dealer, it was "explained' to me that this whole mess could have been avoided if I had pick something from their inventory. Really?! Pardon me for not realizing my fault in this. Un-freakin' believable!!" More
by Jeffrey C
Employees Worked With
3
