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MetroWest Acura

Framingham, MA

4.3
1,548 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids. At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle. At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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500 Worcester Rd

Framingham, MA

01702

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Showing 1,548 reviews

September 14, 2026

I had a wonderful experience purchasing my used Nissan Murano from MetroWest Acura. Dave was friendly, professional, and helpful throughout the entire process. The business managerJason was also excellent More

by Dweeks9560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Meola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gebara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

MetroWest Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MetroWest Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2026

Bad service experience, every communication was not accurate. Timing expectations were way off and incorrect More

by BM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Hichos
September 14, 2026

Great service. I trust their opinion which means alot! They aren’t out to make you pay for services not necessary. More

by susangfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korab K
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2026

Took us immediately on an emergency situation. We are from NY and visiting due to a family medical situation. There was no hesitation of us coming in for a battery. The personnel we polite and More

by jfpaccione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korab K
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2026

Dimitri and Jas Cemetery and Jason G were very professional and knowledgeable and patient M More

by Look bevacn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetry Vieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gebara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

MetroWest Acura responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 04, 2026

Good experience dealing with them. Service was very good. Meeting with financial manager was good More

by veilleuxpj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gebara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

MetroWest Acura responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2026

Braedon was great explaining everything to us about the cars. He was able to us in and out in a timely fashion More

by Luisalv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braedon McIntyre
Sep 06, 2026 -

MetroWest Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at MetroWest Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2026

Didn’t help us when we had critical work needed. Try to upsell large amounts of work for every maintenance visit. More

by Pacheco.pqul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy G
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

MetroWest Acura responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (774) 713-1811 when you have a chance. Thank you, and we look forward to hearing from you.

September 01, 2026

Always a pleasure to deal with metro Acura of Framingham, Trevor in the service department always goes above and beyond to make sure your vehicle is serviced in and out in a timely manner…. More

by Jibba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy G
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor 5 star
Sep 03, 2026 -

MetroWest Acura responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2026

Such a pleasure to purchase my used vehicle from MetroWest Acura. Dimetry was wonderful to work with. I loved their attentiveness to my needs. More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimetry Vieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gebara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

MetroWest Acura responded

Hello Eddie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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