Herb Connolly Chevrolet

Easy process, no pressure Looking for a Bolt, I searched the Chevy website for dealers, and I was sent to Herb Connolly Chevy. After an email with their internet sales group I Looking for a Bolt, I searched the Chevy website for dealers, and I was sent to Herb Connolly Chevy. After an email with their internet sales group I scheduled an appointment for a test drive. We then met with John Gould. He was polite, easy going, very knowledgeable, and was not pushy at all. This is unlike any dealership experience I have ever had, where every move and word is a strong high pressure sales tactic. John simply gave me the information I needed, and worked with me to find a deal I was comfortable with. I have worked for a dealership group in the past as a software developer building applications for the back office. so I understand the inner workings of a high pressure dealer ship like the "Come on down" guys. This was nothing like that. I can highly recommend this dealership and John Gould as they made the process easy, as low stress as possible. There was one hiccup, but even that was handled with ease. The license plate has to be redone due to a mistake. So instead of having to run around myself. John took control of the situation, went to the registry ~30 miles from the dealership, waited in line to replace the license plates and handle all of the extra paperwork required, and even dropped of the vehicle at my office, and took my trade. Fantastic service and response to a situation that gives me confidence if there happen to be any other issues with the car, or related, it will be handled well. Thank you John and Herb Connolly Chevrolet for getting me into a fantastic car, the Motor Trend Car of the year Chevy Bolt EV, and for making the process easy and seamless even with some challenges along the way. More

Great car, terrific service, easy process Melvin and the team at Herb Connolly Chevy were terrific to work with and offered top notch customer service from start to end. Extremely helpful gro Melvin and the team at Herb Connolly Chevy were terrific to work with and offered top notch customer service from start to end. Extremely helpful group who walked us through the entire buying process, were willing to work with us to get the best rate, and were knowledgeable of all requirements every step of the way. Melvin specifically was receptive to any questions/concerns and offered proficient insight and a professional demeanor. It was easy working with these guys and we would not hesitate to start our next car hunt with Melvin and the Herb Connolly team. More

A brief phone conversation turned into a new car Exceptional customer service John and the team got me the car I wanted at a great rate. Could not have asked for a better car buying experience and I Exceptional customer service John and the team got me the car I wanted at a great rate. Could not have asked for a better car buying experience and I will definitely recomend them to friends and family. More

Rodrigo was very helpful and easy to work with Overall experience was great. Staff was nice and easy to work with! I would recommend this dealership to friends and family wether buying or leasing. Overall experience was great. Staff was nice and easy to work with! I would recommend this dealership to friends and family wether buying or leasing. More

Excellent Sales Staff! My sales person Melvin Morales was exceptional! Great management and customer service. I would most definitely recommend to all of my family members a My sales person Melvin Morales was exceptional! Great management and customer service. I would most definitely recommend to all of my family members and friends! More

Patient and informed Melvin really knew his stuff. He was patient in answering my long list of questions. He was informed and clear in his answers. I feel confident mov Melvin really knew his stuff. He was patient in answering my long list of questions. He was informed and clear in his answers. I feel confident moving forward in this process! More

Melvin Morales should be receiving a bonus! I met with Melvin Morales on Thursday, April 20, 2017. First of all, Melvin stayed late because I couldn't get there until after work. He was extrem I met with Melvin Morales on Thursday, April 20, 2017. First of all, Melvin stayed late because I couldn't get there until after work. He was extremely professional and went above and beyond to make sure that I walked out of the dealership with a brand new vehicle that night!!! I will never go to any other dealership and I will always recommend my family and friends to Melvin Morales at Herb Connolly Chevrolet. He is the best at what he does and he is kind and considerate!! He is simply the best!!! More

Great place to do business with!!! Melvin and Rodrigo were great, they were low pressure and answered any questions I may have. The truck I wanted was a little on the specific side and Melvin and Rodrigo were great, they were low pressure and answered any questions I may have. The truck I wanted was a little on the specific side and they didn't have it in stock. They found it in Maine and made a deal with the dealership and brought it in for me. Great dealership experience and I will be sending more people their way. I have bought 4 new trucks in the last 4 years and I wish I had found them sooner!!! Thank you again More

Excellent service!!! Service rep was very professional and friendly, I enjoyed the complimentary coffee and donuts! Thank- you Look forward to coming back in the near futu Service rep was very professional and friendly, I enjoyed the complimentary coffee and donuts! Thank- you Look forward to coming back in the near future. More

After the sale service is the key! Another excellent customer service experience! On Wednesday, March 29th, received an email from Herb Connolly that my 2010 was due for service. Call Another excellent customer service experience! On Wednesday, March 29th, received an email from Herb Connolly that my 2010 was due for service. Called John Concetti, our long term service advisor for service and as usual John quickly scheduled our 2010 Impala in for a lube, oil and filter, on Monday, April 3rd. I was greeted Justin Brown the service manager with a warm and friendly smile. John noticed while reviewing my service history that the antifreeze had never been changed since the vehicle purchase and John informed me that antifreeze turns to acid with age and corrodes the cooling system. The Herb Connolly Chevrolet Dealership has a true family feeling. Over the years when I was on the road flying out Sunday night and returning Friday night John always help my wife care for our two cars in a way that made her safe and secure. John Concetti, our service advisor is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key! More